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Copthorne Hotel Auckland Harbourcity

Copthorne Hotel Auckland Harbourcity 196-200 Quay Street , Auckland view on map
Copthorne Hotel Auckland Harbourcity 81% 119 user reviews 10
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
  • Copthorne Hotel Auckland Harbourcity
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Copthorne Hotel Auckland Harbourcity is situated in one of Auckland's finest locations, right on the waterfront. The location allows quick and easy access to Auckland's bustling Viaduct Basin, as well as immediate access to Auckland's Central Business District, shopping, bars and restaurants and Vector Arena.

Copthorne Hotel Auckland, Harbourcity offers undercover parking for $24 per day.

Copthorne Hotel Auckland, Harbourcity offers 187 guestrooms in a 12-story property. All rooms are North facing taking advantage of the magnificent panoramic views of the Viaduct and the sparkling Waitemata Harbour. This central hotel offers all the fine services and facilities you would expect at a 4-star Copthorne Hotel, as well as great value for money. The Copthorne Hotel Auckland, Harbourcity is a 4 Star and Silver Enviro Qualmark rated hotel.

  • Platinum Property 2011
  • 24 Hour Reception
  • 4 Stars
  • Air Conditioning
  • Bar
  • Business Centre
  • Cafe/Restaurant
  • Check-in Time: 2:00pm
  • Check-out Time 10:00am
  • Conference Room
  • Currency exchange
  • Dining Room
  • Dry Cleaning
  • Eftpos
  • Enviro-Silver with Qualmark
  • Fax
  • Fridge/Freezer
  • Function Room
  • Guest Laundry
  • Gymnasium
  • High Speed wireless internet
  • Highchair
  • Internet Access
  • Laundry Facilities
  • Laundry Service
  • Lift/elevator
  • Luggage Storage
  • Non Smoking
  • Parking - Additional charge
  • Parking - Undercover
  • Photocopier
  • Room service
  • Sauna
  • Serviced Rooms Daily
  • Shower Facilities
  • Sky TV
  • Toilet Facilities
Copthorne Hotel Auckland Harbourcity
  • Great location, but really over due for a decent makeover. Room cleanliness is not up to the standard that you would expect from a big hotel chain. . 1
    DAVID THOMSON - Jul 8, 2014 (Stayed Jun 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • After booking online we read reviews which were quite negative so i e-mailed the hotel directly with my concerns. I was assured we would not encounter any of the issues i raised, which were that the hotel was tired & dated, mould in bathrooms, damaged furniture & noise. We were place in a room on the 12th floor which was tidy enough, but definitely tired & dated. The room was extremely clean & the views were amazing. The bed was comfortable, but the pillows need replacing as they were flat & smelly. We were woken a few times through the night by the saturday evening revellers out on the street until after 4am sunday morning, but all was quiet on the sunday evening. Good value & location, but definitely not 4 star as advertised. All of the staff we met were polite, friendly & helpful. We would choose to stay again but would love to see the hotel get the refurbishment it desperately needs. We would also be happy to pay the extra. 5
    MICHELLE VENMORE - Jun 1, 2014 (Stayed May 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Great place to stay,a few minutes walk to transport, shopping, foodie places -perfect. Our room was adequate,clean and quiet with window closed,amazing view of comings and goings on harbour.the breakfasts were great. 5
    SUSAN SIMCOX - Apr 15, 2014 (Stayed Apr 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • The room suited us it met our needs. It was available at short notice at a reasonable price. Yes room was dated and the saturday night was very noisy from the street but we found the staff friendly, helpful and easy to deal with. We booked two nights and stayed one ourselves and another family member stayed the second it was no problem. Would stay again for the location. We thought the carparking was expensive perhaps some deals for rooms could include the parking. 5
    WENDY WILLIAMS - Apr 13, 2014 (Stayed Apr 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Was one of the worst experiences of poor - rather non existent customer service from the porter to the duty manager, the only people that the duty manager and staff cared about was "cruise ship" passengers staying inhouse. I tried to call the hotel to make amendments and no one answered the phone for 5 hours, when i checked in and spoke to the duty manager about this - his comment was "i too was surprised at the low number of staff on deck today" but again he decided to hide behind the "cruise ship" excuse - come on team these cruise ships are scheduled well in advance and turn up year after year at approx. The same times etc, so to not cater for the increased number of people is just arrogant. The hotel is also in a very good location, but as comments of past suggest - it is very dated, old and in need of refurbishment, wouldn't do any harm to refurbish the mentality of the management at the same time . 1
    DAVID KINNAIRD - Mar 29, 2014 (Stayed Mar 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • The hotels position is great but it needs an urgent upgrade compared to other hotels we stayed at in nz this was the worst.very noisy due to inferior secondary double glazing. 1
    TREVOR HARLE - Mar 14, 2014 (Stayed Mar 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Great location for our purpose (trip the next morning to tiritiri matangi). Room clean and good temp. Hardly any noise with windows closed on 9th floor. Breakfast satisfactory. Would stay again for the location. 5
    RACHEL KREYMBORG - Feb 26, 2014 (Stayed Feb 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Booked a king room, at arrival was told the room was not ready and to come back in a couple of hours. Room could be updated as bath and room very tired. Room then had 2 double beds not king as stated. Housekeeping was amazing-our tv wasn't working and they came and swapped it for another one. Also went for dinner at resterant which was beautiful food but was very expensive and we couldnt order from what was stated in the menu in our rooms. 1
    POLLY BARACH - Jan 24, 2014 (Stayed Jan 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Great views from level 4, friendly staff, good sized room and bathroom, bit dated but was fine for us. So close to everything, we walked the whole time. Will definitely go back. 5
    GAIL SMITH - Jan 20, 2014 (Stayed Jan 2014) Travelbug verified review
Copthorne Hotel Auckland Harbourcity
  • Lovely views. Reception on checking out was very friendly, can't say the same for checking in. Didn't mind waiting as room not ready. Was not informed when ready. Reception just short of rude. Room was very tired, in need of some general repair. Though tidy and good for the special price (would not at full price). Housekeeping was very friendly. Wouldn't go again due to booking experience. Could be different for some one else. 1
    TARYN HUMPHREY - Dec 10, 2013 (Stayed Dec 2013) Travelbug verified review

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