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Mercure Auckland

Mercure Auckland 8 Customs Street, Auckland CBD, Auckland view on map
Mercure Auckland 82% 103 user reviews 10
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
  • Mercure Auckland
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Located in the heart of the Auckland waterfront district, Mercure Auckland overlooks the spectacular harbour and bustling city. Situated within walking distance of Auckland shopping, restaurants, the Viaduct Harbour, ferry terminals and Vector Arena, Mercure Hotel Auckland offers 189 rooms and suites, a gym, undercover valet parking at an additional charge of $40 per night, and a dedicated conference floor catering for 200 delegates.

Vue restaurant is Auckland's newest harbour view restaurant with breathtaking vistas overlooking Devonport and the Waitemata Harbour.

Open for breakfast, lunch and dinner the restaurant offers exquisite modern European cuisine showcasing fine New Zealand produce and created by a kitchen team with an uncompromising dedication to quality.

Attica is the central city's newest hot spot and the place to be seen. Gracing the top floor of the Mercure Auckland hotel, Attica offers breathtaking cityscapes looking over New Zealand's most iconic address, Queen Street.

Encased in wall to floor windows, Attica is an atmosphere of relaxed chic and the stylish décor that is both inviting and sophisticated. Catch up with friends, colleagues or loved one and choose from an extensive beer and wine list, Beck's on tap and tasty tapas selections.

PARKING: We offer a valet car parking service. Simply park your car in our driveway off Customs Street and hand your keys over to the Concierge on check in. A charge of NZ$40 per car, per day, will be added to your room account. Car-parking is subject to availability

  • Platinum Property 2011
  • 24 Hour Reception
  • 4 Stars
  • Air Conditioning
  • Bar
  • Cafe/Restaurant
  • Check-in Time: 2:00pm
  • Check-out Time: 11:00am
  • Cocktail Bar
  • Conference Room
  • Eftpos
  • Fax
  • Fridge/Freezer
  • Function Room
  • Guest Laundry
  • Gymnasium
  • High Speed wireless internet
  • Highchair
  • In-house movies
  • Internet Access
  • Laundry Facilities
  • Laundry Service
  • Luggage Storage
  • Non Smoking
  • Parking - Undercover
  • Photocopier
  • Serviced Rooms Daily
  • Shower Facilities
  • Sky TV
  • Toilet Facilities
  • Weddings
  • Wheelchair Access
Mercure Auckland
  • Positives: excellent dinner at the hotel restaurant, would definitely recommend and go back when next visiting. Staff at front desk very friendly. Room was spacious. Negatives: too much street noise, kept us awake until 3.30am! would not be keen to stay again for this reason. 1x bed mattress uncomfortable, o/due for replacement. Only x3 towels in room but 4x guests, advised reception but replacement towel never did arrive. Room starting to look a little tired, especially the bathroom which was quite shabby. 1
    SHERRY-ANNE ORVISS - Sep 8, 2014 (Stayed Aug 2014) Travelbug verified review
Mercure Auckland
Mercure Auckland
  • Thoroughly enjoyed our stay. Front desk staff were very helpful, as were household & restaurant staff. Fabulous views of the harbour from the restaurant . Breakfast selection and quality was impressive. Excellent central location. Have already recommended to others. Would definitely stay again on our next trip to auckland. Only problem we encountered was the mini bar had not been stocked prior to our check in nor during our stay. . 5
    JANNA MARTIN - Jun 19, 2014 (Stayed Jun 2014) Travelbug verified review
Mercure Auckland
  • Very pleasant stay and very helpful staff especially when our booking included breakfast but each morning we weren't on the list for breakfast and this needed to be checked. We were on a split booking 1 night then away for three and back for 2. When we arrive back our reservation was not in the system. Problem sorted quickly. Hotel a little tired but very pleasant. Views from restuarant outstanding. 5
    KAY BROWN - Jun 10, 2014 (Stayed May 2014) Travelbug verified review
Mercure Auckland
  • Great location, awesome views from the restaurant free breakfast in the deal was a bonus. Reception staff were nice and efficient. The room however was quite tired, needs a good plaster and paint, also the floor looked like it hadn't been vacuumed, not too impressed with the overall cleanliness of the room. 5
    JODIE BOOTH - May 4, 2014 (Stayed Apr 2014) Travelbug verified review
Mercure Auckland
  • Fantastic location - would have preferred 2 double beds instead of a single and double. A lot of street noise even on the 5th floor at night. But would stay again. 5
    KIRSTEN MACKENZIE - Apr 30, 2014 (Stayed Apr 2014) Travelbug verified review
Mercure Auckland
  • Enjoyed the stay and will return again * everything was as anticipated and expected * recommended to others travelling to auckland wanting a central location to stay. 5
    CHRIS BARCLAY - Apr 21, 2014 (Stayed Apr 2014) Travelbug verified review
  • Thank you for your feedback Chris, we are glad that you enjoyed your stay at the hotel. We look forward to welcoming you back to Mercure Auckland when you are next in Auckland.
    Mercure Auckland
Mercure Auckland
  • Excellent location. The front desk staff could however be more accommodating when dealing with customers. 5
    JONATHAN HAIG - Apr 14, 2014 (Stayed Apr 2014) Travelbug verified review
  • Thank you for your feedback Jonathan. We love the location of our property! Thanks for your comments regarding the Front Office staff, they have been passed on to our Front Office Manager.
    Mercure Auckland
Mercure Auckland
  • Excellent location. Spectacular views from the resaurant & bar on the top floor. Very comfortable bed. On the other hand, the elevators were a bit of a problem. 5
    KEVIN ROBERTS - Apr 11, 2014 (Stayed Apr 2014) Travelbug verified review
Mercure Auckland
  • Great central location and the room was big, clean and comfortable. Great value in the cbd. 5
    KARL JOHNSON - Mar 25, 2014 (Stayed Mar 2014) Travelbug verified review
  • Hi Karl, thanks so much for taking the time to give us some great feedback. We are really pleased that you enjoyed your stay! We hope you visit us again soon!
    Mercure Auckland

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