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Mercure Wellington Willis Street

Mercure Wellington Willis Street 355 Willis Street, Te Aro, Wellington view on map
NZ accommodation / Wellington accommodation / Wellington City / Wellington City Hotels / Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Clean and tidy and good sized rooms, noisy but that's wgtn. Room next to lift was noisy when young party decided to hang outside there all night. Value for money. Would stay again. . 5
    SUZANNE - May 10, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Very disappointing stay. Our first room was located on the corner of a busy intersection. We were relocated to another room - it was next to the lift. So very little sleep that night. There seemed to be only one staff member in the whole hotel - he was very good and was on reception and housekeeping etc i would definitely not stay there again. . 1
    JULIET THOMAS - Apr 29, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Definitely not worth the money. I felt like i was back in a uni dorm room. Stuffy rooms, no a/c, windows barely open. After first sleepless night we asked for a quieter room, which wasn't much quieter, since we had to have windows open. Not even a comfy chair in the room to sit in, have to sit on the bed or on the hard desk-chair. Bed in the second room was reasonably comfy though, so thats about the only positive thing i can say. 1
    GREG HARRIS - Mar 22, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Room was spacious, and staff friendly. Ventilation is an issue in the room, as only the little windows could open and we had very hot weather that weekend. More attention to the website, which promised a pool, that is no longer open. Also lack of communication between room service and housekeeping, as the empty tray was left in the room after cleaning. Issues that were resolved, but prevented an excellent rarting, just a good rating. Will stay here again. Thank you . 5
    INGRID FRANCIS - Feb 4, 2013 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • I was very happy with the room, but the front of house restaurant staff in the morning left a bit to be desired. A bit more professionalism on their part and you got a great hotel. Might also be nice to tell the customers you have a gym in the building also, i only found out from the book in the hotel room, which i had to get from the house maid. A great price and surprisingly quiet for so close to town. Overall a wonderful stay. See you next time :-). 5
    JASON CRAIG - Jan 28, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Good value for money. Very helpful & friendly staff. Neat & clean, good bed, bath tub was a bit rusty, but cant complain for the price. 5
    ANAND - Jan 11, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Very good value and staff very pleasant and helpful. Rooms clean and fresh looking and great that the windows could be opened for some fresh wellington wind. Car parking tight but a real bonus. Would recommend. 5
    LINDA WAREING - Jan 10, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • Enjoyed our stay. Staff were friendly and helpful and returned some gear to us when we left it outside our car. The room was small but had everything we required including a comfortable bed. And was clean and tidy, the shower was good.. We didn't have any meals so cannot comment. We would go back, good value for money. Free parking a big plus. 5
    LYNETTE KIVELL - Jan 7, 2013 Travelbug verified review
Mercure Wellington Willis Street
  • I enjoyed my stay at the mercure wellington willis street-the room was as expected for the price -small but cosy-and was well serviced during my three day stay. The staff were friendly and obliging, and i was impressed with the quality of the food at dinner. The breakfast was ok, if a little expensive for what was on offer. I certainly would recommend this hotel to other travellers who are looking to stay at a reasonable hotel at a reasonable price. 5
    JOHN WARNER - Dec 23, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • There was a bit of a mess up with the booking which was frustrating. But the staff were friendly, the room was clean and tidy. We had a special deal so was very good value for money. . 5
    JOANNA KILLALEA - Dec 17, 2012 Travelbug verified review
  • Hi Joanna I apologise for the booking mishap, I am pleased you enjoyed your stay though and look forward to your next visit, Regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Staff were really helpful and friendly. Our room was good, bed comfortable and we were really handy to everything, free parking a big asset. Would recommend. 5
    CHERYL BLACKBURN - Dec 16, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Room was small, but nicly laid out with a good decor and nice bedding etc. You get what you pay for. For the price, it was good. Free parking was a real plus. Staff were friendly and helpful. 5
    JOHN JUSTICE - Dec 7, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Great stay in general. Free parking but gets full - staff helpful and valet parks at overflow parking nearby. Room ok but hardly any ventilation. Lots of road noise. Very convenient location. . 5
    LYNDA MACKRORY - Dec 1, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Was all ok until found old used soap in the shower put the sign on the pillow to keep the same sheets for the next night came back to the bed not made checkedmy bank account to find they had taken money out on visa hold even throw was specifically told it wouldn't be used unless we didn't pay for something it's now the 30/11/12 and am still waiting for the money to be put back thru also the batterys in the tv remote went dead looked at them and thwyvhad been chewed went to get some new battery but was given more dead ones then rung reception waited for 20 on the .ph and got hung up on eventual was given a new remote frame a empty room and i found the male staff member i dealt with on check out rude arrogant and less than understanding he made me fell as throw ibwas in the wrong for asking y they had taken money from me when i was told they wouldn't and would help if management would update there booklets in rooms to say that the gym isn't even in the building would not stay again. 1
    JESSICA MELVILLE - Nov 30, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • An older hotel that has been redecorated reasonably recently. My room was small but nicely laid out in a modern, minimalist business traveller configuration. No cupboards, but more than enough hangers and coat-racks for a short stay. The bathroom was clean and well maintained and everything worked well I walked and caught buses during my stay and so can’t comment on the car-parking. The restaurant was a very pleasant surprise. I only ate there in the evening once as I wanted to try other places around town, but I was sorely tempted to. The fish dish was fantastic. An extremely well designed combination of interestingly compatible flavours. The breakfasts were very nice but nothing I can rave about as out of the ordinary. I ate them happily, thoroughly enjoyed them and would again. Overall I’d happily stay there again and would try and fit in eating there on a future trip to Wellington even if I weren’t staying in the hotel. 5
    CRAIG MASSEY - Nov 28, 2012 Travelbug verified review
  • Dear Craig Thanks for the fantastic feedback, I will certainly pass the compliments on to the chef who will be most pleased. regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • We requested for our room to be serviced but they only gave us new towels while the bed wasn't made and we had no clean cups or glasses. Very disappointed. 1
    AKARAPHONG CHULAWONGS - Nov 25, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Didnt really rate the room at all, were on the 4th floor and all we heard was creaking etc all nite, went on holiday to get away from that stuff in chch, so didnt really sleep well, the lift felt like it was going to fall apart and the steercase was dingey and untidy, the entrance looked flash but that was about it. Should have stayed at the lower hutt top 10 holiday park like i originally was going too. 1
    LOGAN AUSTIN - Nov 23, 2012 Travelbug verified review
  • Dear Logon Sorry to hear the hotel did not match your expectations, unfortunately there is a few creaks when the notorious Wellington winds come through. Regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • A secret sale so great value for money. We were pleased at the handy location and free parking. Staff were very helpful and friendly thanku, and great coffee too. Room was clean and modern, appreciated the laundered duvet cover - i hate those smelly bed covers/spreads often provided in nz motels/hotels. . 5
    Jenny Holdt - Nov 23, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Excellent value, friendly staff, pleasant room and free parking. Will come again. Loved the bed size. 5
    LEIGH JULIUS - Nov 8, 2012 Travelbug verified review
  • Hi Leigh Thanks for the great feedback it is most appreciated. Will pass your comments onto the staff. Looking forward to your next visit. Regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • I got this on a secret sale and the room on the 5th floor had two amazing views.the view from the window down willis street was amazing and i could see the sea. I had a desert and coffee from dish restaurant and it was great.i wish i had had dinner their but i went to a movie in wigan street,only a few minutes walk from here.it worked out great as cricket one day match was on. I was allowed in my room early which was great as i had lunch from a voucher elsewhere.when i was allowed in my room i asked the chair by the desk to be replaced as it was scruffy no problem their it was replaced. A good selection of channels on the lcd tv. Room service after 10pm menu was hot and very nice pie and toasted sandwich and chips.the location was great with willis street new world and cuba street within walking distance. Thanks welling for the free fireworks display from my window it looked amazing. One thing i have noticed is the don't put bedspreads on beds anymore.the view is better than other stay. 5
    Tony Carroll - Nov 4, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Yes we enjoyed our stay, good parking, close to the city, room was very comfortable and the staff were great. Will stay again. 5
    HARRY ELLISON - Nov 2, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Excellent value, friendly staff, pleasant room and free parking. Will come again. 5
    VIRGINIA GREEN - Nov 2, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Very happy with our stay. Close to town, free parking and a great shower! will stay again. 5
    JENNY PEDERSEN - Oct 26, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • The room was small but really pleasant, the staff could not have been more helpful, the breakfast was really good value. Would recommend to all those who want a hotel close to town centre. Free parking was a great bonus. Thanks. 5
    DAVID MCKILLOP - Oct 24, 2012 Travelbug verified review
  • Dear David Thank you for taking the time to review the property, you comments are most appreciated. Looking forward to your next visit. Regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Great value for money. Room clean and had everything we needed. Staff very friendly, and free parking was a bonus. Had a lovely meal in the restaurant, and the 11am checkout was awesome. 5
    ROSE STEVENS - Oct 19, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Good value deal, and was happy for the room (considering the deal) bed was too big for us - but that was just personal choice. The staff on site were very helpful at all times. 5
    SEAN CRESSWELL - Oct 17, 2012 Travelbug verified review
  • Hi Sean Thanks for the great feedback, glad to hear you enjoyed your stay with us. Hope to see you again soon. Regards Ian Shipman General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • The service at our hotel was very good, the food was top notch. It is so good that from your hotel you can walk anywhere in the city. The concert by the 'Vienna boys Choir' at the Town Hall was superb! The next day the weather was brillant and the highlight was a ride on the cable car. As the song says "you can't beat Wellington on a good day!" 5
    JOHN PEILL - Oct 16, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Very good-central clean warm and helpful-what more could you want?. 5
    HEATHER GREGORY - Sep 28, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Very convenient location. Friendliest check-in staff i have ever encountered. Clean and comfortable room. Free car parking. Great value. 5
    ANDY LOCK - Sep 26, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Cheap enough and adaquate for a one night stay by myself. Room was very small but clean room, tv reception not great but warm. Bed was comfortable but matress seemed / old school or very thin, not a typical hotel bed but fine for what your paying for. Good for price and handy to town. 5
    TROY DIBBLE - Sep 24, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Happy with the mercure hotel clean,convenient and cheap with friendly staff. 5
    PAUL JENSSEN - Sep 23, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Stayed 3 nights on a secret hotel deal @ $55 per night.. Room was clean and warm and quiet.. Small but all i needed.. Will definately stay there again.. Wouldnt recomend if you wanted to spend a lot of time during the day lazing around... 5
    COLIN ROLFE - Sep 11, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • At $55 per night on a "secret sale" basis it is the best value accommodation i have experienced for years. 5
    PETER ECCLES - Sep 9, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • We had a great stay. The service was friendly and they did their best to ensure all our needs were met. The room was very clean and warm. The beds were comfortable. . 5
    ALISON TWADDLE - Sep 5, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Spacious, clean and modern room. Warm and quiet. Will definitely go back. 5
    TRACEY MISSING - Aug 17, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Cheap enough and adaquate for a one night stay by myself. Small but clean room, tv reception not great but warm. Ok for price and handy to town. 5
    BRENT FRASER - Aug 10, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Had a wonderful time at the hotel thanks to all the staff you are so good always willing to help and friendly the room was clean well set out and it was nice and warm when i entered after a long day . 5
    DAVID CHECK - Aug 9, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Nice tidy quiet room, just what i needed and most excellent value. 5
    WILLIAM HURLEY - Aug 1, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Great stay. Young lady in the dining room for breakfast service was really helpful. Will stay here again. 5
    JENNIFER COOK - Jul 27, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Room was tiny - barely 1m spare around the bed and that was it. And the room was freezing. Had to ring for extra blankets and they took 15mins to come so i sat there shivering for that time. I'm glad i got this on a good deal because if i'd paid full price i'd be expecting a decent four-star restaurant and i would most definitely have been disappointed. 1
    PENNIE BALL - Jul 13, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Hi we all enjoyed our stay.staff were very helpful and rooms very comfortable.we will stay again. Regards ian. 5
    IAN HARWOOD - Jun 26, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • The room,the bed and the service was much better than expected and i will go back there next time in wellington. I have already refered the murcure to a mate . 5
    DAVE HARWOOD - Jun 24, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Great stay in general. Parking can be chaotic, but staff sorts it out nicely. . 5
    HENRY LIU - Jun 15, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Great stay at the mercure lovely big comfortable bed and pillows service was great will stay there again. 5
    HELEN LINCOLN - Jun 8, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • The restuarant was great. The swimming pool was nice but a bit small, teh gym a bit disorganised but big enough for a touring rugby team. The room itself (two single beds) was perfectly adequate and i'd stay here again. 5
    VERNE SMITH - May 31, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Room fine but servicing left a little to be desired (after 4pm one day). Booking was all prepaid in advance so most surprised to find after we left that credit card had a $150 "hold" on it which took several days to release. Accept the reason but it should be advised at time of booking. It wasn't explained at check in either. 1
    MARGARET WILLIAMS - May 19, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Value for money no frills accomodation. Clean and comfortable with free parking a definite bonus. Have stayed before and will stay again. 5
    K Lowe - May 4, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Staff friendly and helpful, room was clean, but very basic. Ok for an overnighter but not for longer. 5
    TOMMY SAMPSON - Apr 22, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • We enjoyed our stay- clean and tidy room on the top floor with comfortable bed . Friendly staff , handy parking , excellent food Ian 5
    IAN AND JENNI WISHART - Apr 7, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Third time I have stayed. Always good value. Excellent room and good service overall. 5
    PETER B - Apr 6, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Thoroughly enjoyed stay second time around. All facilities supplied that were required. 5
    DAVID GOODMAN - Mar 5, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Faeces on toilet seat wasnt a good start to our stay Attentive staff apologetic but no excuse 1
    MICHELLE NEWMAN - Feb 29, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Friendly, helpful staff - offered to park my car which was a welcome relief on a windy, rainy evening after a long drive. Room was nice and clean with good facilities. I would definitely stay there again. 5
    NICKI GRAY - Feb 28, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Nice clean room and good value for the rate paid. Reception staff were very pleasant and obliging, helping us to find our way around. The free carparking was definately a bonus, enjoyed the short walk to Cuba Mall too. 5
    LETITIA CONNELL - Feb 13, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Overpriced cupboard of a room, shabby, overly hot and sticky bathroom floor. Reception staff were friendly and helpful. Had this been more than a one night transit we would have rejected the room or moved hotels. For hotels to hike prices during sporting events is disgusting. Will avoid this hotel at all costs if we return to NZ. We raised these issues directly to the hotel Reception on checkout. 1
    LORNA ALLAN - Feb 10, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Good value considering the low rate we paid and its location. Room/bathroom were clean but both needed re-decorating as they were quite shabby in some places. Had to have windows open which meant noise from nearby ventilation fans on roof. Free parking definitely a bonus. Staff very friendly. 5
    MALCOLM CHASE - Feb 1, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Staff at reception and free parking were great although the room itself was very hot with no air-con and a window which wouldn't stay open we had quite a restless night sleep. There was also a loud vent right outside our window which keep us awake. You get what you pay for i guess. 1
    MARCUS SOUTH - Jan 23, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Room clean but basic. Food good, nice portions, Ok for overnight stay but would not recomend for longer than a weekend. 5
    LYNNE DODSWORTH - Jan 21, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • We enjoyed our stay in the clean, well designed room and comfy bed. Some traffic noise when window open but ok. The staff were lovely and very helpful. An easy walk into town. Free parking was great. (If the park is full just ask for valet service to nearby overflow park.) The gym and pool looked great too. We will return. 5
    LORI HEINE - Jan 19, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Was impressed with single room. No aircon made it a little hot but thank goodnaesss for an opening window even though the rain did come in a little. Enjoyed the closeness & short walk to Cuba Mall. Nearby Chinese restaurant was a plain but pleasant affair. Appreciated the close parking & friendliness of staff. 5
    DAVID GOODMAN - Jan 19, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Good value for money, but we also had a nosiy room,especially when the wind started to blow. Lovely staff. 5
    KATHERINE LORENZO - Jan 19, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Excellent time. Lovely large clean room with a view. Comfortable bed. Staff at reception very obliging. Free parking a bonus. Not far to walk to top of Cuba Street. A pleasant two days. Would stay again. 5
    PETER B - Jan 18, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Good value for the rate. I enjoyed using the gym. A couple of negatives were that the room was quite hot and it was noisy - there was a room with a noisy hum emmanating from it next to mine.Not too bad in the day but annoying at night. 5
    CHRIS MILLS - Jan 17, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Nice staff, warm rooms and no air con so had to sleep with the window open, was too loud for my partner to sleep. Other than that a basic no frills room which was about right for what we paid. 1
    RONDA WOODS - Jan 10, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Perfectly satisfactory, clean and comfortable for a very reasonable tariff. Check in attendant was friendly and helpful.Free parking was a definite bonus. 5
    K LOWE - Jan 9, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Was great for the amount I paid. Low point was definitely the parking, there needs to be more of it! Otherwise It was great! 5
    STACEY EDGCOMBE - Jan 7, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • I'm impressed with single room. Although small, the furnishings are quality and bed so comfortable. The aircondition made it more comfy. Pleasantly surprised with a bath that I enjoyed after a long walk from the city centre which I miscalculated because I followed the Willis route. It is actually just a short walk to Cuba St and Courtney Place where the restaurants and shops are, perhaps 10-15 minutes, if you take the corner route. Chinese restaurant nearby offers excellent food. Staff are friendly and helpful. Will definitely consider staying again. 5
    Jo Hazel - Jan 7, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • A 50/50 stay-the hotel was very clean and beds very comfortable, staff friendly but help with baggage would be nice and was close to everything, very warm rooms, even with window (small) open, will stay again what put us off was the noise from other people coming and going all night,and traffic and the lift not operating and having to ask for alternative when couldbe seen my partner has a disability. Loved the breakfast 5
    BERNICE TOWLER - Jan 6, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Room was very clean and tidy stayed for one night and price paid was good value...but not 5 minutes away from town like they said...Would stay again even though some other comments were negative was a very pleasant stay. 5
    HELEN BENSON - Jan 3, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • Room was clean and tidy, Although very hot so had window open all nite, although still very warm. The traffic was very loud so no sleep ins! Dont think we will stay again, although the staff were nice. 5
    JENNY PEDERSEN - Jan 3, 2012 Travelbug verified review
Mercure Wellington Willis Street
  • We really enjoyed our stay at this hotel. The staff were fantastic. Thank you 5
    CA HAY - Jan 2, 2012 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Secret sale, was great value for money. Maybe a bit on the loud side being situated on the corner of two main streets. 5
    Jacky - Dec 22, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Thank you, had a great night. Not the greatest parking but lovely rooms and nice staff 5
    JANE HANDLEY - Dec 20, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Great room,great price. Quick walk to shops/city centre.Staff were not very friendly or helpful,hardly a smile!Car parking was limited.However despite that rooms very claen great use of gym and pool would stay again. 5
    anita lamonte - Dec 15, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Had a very pleasant evening staying the night at Mercure on Willis Street. The room is light and bigger than some of the other hotels around the city. Good to get away! 5
    LILLIAN KIRIAU - Dec 15, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • I was given room 504. the chair is worn out, no closet, water pressure is low, tv/fridge cabinet is out of alignment and there is energy saving bulb bulging out from the wall and shine directly on to the bed.no complaints about mercure in akl and dunedin but this is the teribbly bad. gave me a feeling that the mgt does not respect its customers. 1
    WINSTON TAN - Dec 13, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Warm friendly service. Room was clean and tidy would stay again. Highly recommended. 5
    ANDREW PALMER - Nov 17, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very tired hotel. We didn't have a car and walked to the top of the hill to the hotel. It seemed a long way from anything. Clean room, but it felt like a concrete box. The TV was so far away from the bed the TV remote did not work. It was OK for one night en route to somewhere else. Not flash though... 5
    SUE MARMONT - Nov 4, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Have stayed quite a few times ane will always stay there. it it clean, great staff and walking distance to cuba and manners. Could be better if the baths were removed and shower cubicles put in and the rooms are extremely hot without opening windows, but fantastic value 5
    TEWANEHI WAKEFIELD - Oct 30, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Great night thankyou to the wonderfull staff so good to catch up with you all again I will be back 5
    DAVID CHECK - Oct 27, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Cheap price but you get what you pay for. Location OK, lack of parking space, basic but clean and tidy, Staff friendly. I'd probably go for the Mecure The Terrace next time though. 5
    SEAN BEARSLEY - Oct 18, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Exceptionally helpful staff, very clean rooms, good facilities including laundry and gym. Car parking is such a bonus. Real value for money 5
    KAREN JOYCE - Sep 18, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Wonderful and helpful staff members. Very much enjoyed our stay. On our next trip to Wellington, we will definitely be staying there again! 5
    JESS M - Sep 6, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Seemed an epensive price for the box room you got, parking was a pain even if they do valet parking when they run out of room 5
    MARTIN - Sep 3, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very enjoyable stay. Room comfortable and warm. All staff were friendly, efficient and helpful. Room service and meals excellent. Look forward to staying again and taking friends and relations to dinner in the restaurant. Convenient location. 5
    MICHELLE WALTON - Sep 1, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Good convenient location. Stayed two nights in room on top floor. Room stayed warm once the heater did its thing. Great value with the 50% off deal - along with the free parking. 5
    ANDREW MCNIVEN - Aug 27, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Great price, very comfortable large bed. Free parking is a bonus. We had a very cheap deal and our room placement was reflective of that but in fact the lack of view made the room very private, warm in freezing temps and quiet. Even the closeness of the lift was not intrusive. Very pleasant and helpful staff. 5
    TRUDY WILLIAMS - Aug 20, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Good value for money.Clean tidy rooms. We loved the pool and spa as well. Thanks. 5
    ZORAN MAKSIMOVSKI - Aug 20, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very pleased for the half price deal. Comfortable nice room, nice outlook over the bay. Very good restuarant with a buffet style breakfast with more than you could want, great way to start the day. Lovely staff,ALL very friendly and helpful. Ask at lobby desk about taxi deal to and from airport, (very good deal) 5
    GARY SIMPSON - Aug 15, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Enjoyable stay, nice comfortable room which was nice and clean.Great with the free parking 5
    PAUL BOOTH - Aug 9, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Enjoyable stay; comfortable basic room; helpful pleasant staff; convenient location and love the free parking and valet service :) 5
    HEATHER VELVIN - Aug 4, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Had a problem with door not locking. Special thanks to staff for their prompt action and thanks for the upgrade. Dinner was great in the restaurant. Would stay again. Easy to find when coming off Wellington Urban motorway 5
    GLENNYS HODGSON - Jul 30, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • The staff were very friendly and helpful.the room was fine but unfortunately the door is not soundproof so you heard everything the people in the next room were saying standing in the hall and the sound echoed so it seemed they were in your room so unfortunately got very little sleep as they were in and out of their room all night. 5
    CAROLYN NEALE - Jul 30, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Everything appeared to be as expected except the shower over the chubb or bath as it were was definetly not for older people to be expected to get in and out of. Very pleasing staff in the reception area and restaurant but had no dealings in the other areas. 5
    JOHN FINCH - Jul 10, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • I have to give this a thumbs down as we had to find out on our own that there was no hot water because a boiler had broken. We were not contacted about this problem so had no shower in the morning or at night to freshen up for a conference. We were not even offered compensation for this. I will not be recommending to friends or staying again, the discount and price of the room did not make up for having no hot water. On a good note the staff (although seemed to have no authority) were very pleasant. 1
    PAULA MCFLYNN - Jul 6, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Good room, clean and quiet, and you can use the full gym an pool below. Valet didn't know how to start my classic car though - I'd rather they just admit they don't know than try to destroy the choke. 5
    DEBORAH KENDON - Jun 14, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very helpfull and friendly staff. Room met our expectations. Will stop there again. 5
    GEOFF WARREN - Jun 13, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very nice friendly staff. Room clean,tidy and compact. Easy walk down town. Bathroom Ok, very small space, was OK for me on my own. Real milk would have been great instead of UHT minute thimbles. Sally Rainbird - June 2011 5
    SALLY RAINBIRD - Jun 10, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Still the best Staff are so nice Dinner at the resturant it was choice The room was a bit run down painted wall paper with lots of bubbles bath had surface missing in places plug was dirty Had a view that was good A good night out 5
    DAVID CHECK - Jun 2, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Room was perfectly fine with a good standard of cleaning. Had been recently upgraded I would say. Reception was quick and friendly. An extra blanket would have been appreciated. 5
    MIKE RUTHERFORD - May 29, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • We found the room very clean and comfortable and enjoyed our stay. Would book again if we are back in Wellington as it is walking distance to the centre of the city and a reasonable cost too! 5
    RICHARD MCASLAN - May 27, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Rooms are a little compact, but overall great value. Staff very friendly and helpful. 4
    PETER TETT - May 2, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Very nice staff, the room was clean and confortable. They provide car park and maps and 30 min free internet. We would definitely stay there again. Thanks 5
    PAULA SAAD - Apr 28, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Clean, comfortable, great room service, no complaints, would use this hotel again. 5
    JULIE THOMPSON - Apr 25, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • The Mecure is better on the inside than it looks from the outside. Rooms were clean but a little on the small side. No airconditioning was disappointing but a fan was supplied when requested. Parking was limited and they took cars off site. The restaurant was very good. 5
    JOHN TITLEY - Mar 7, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • One of the worst hotels I have ever stayed in. Room was very ugly with horrible stains (which could have been removed) on the carpets. The T V did not work. My room was very noisy all night. Plates left outside room opposite an unconscionable time. Asked for more coat-hangers (two in room), was told they would be delivered immediately, hours later had to ask again. Powerpoint in bathroom did not work. When I complained about room and asked if I would have been given a better room if I had contacted the hotel directly instead of using an online service, Yash on reception (who grinned all through my complaint/feedback) said, yes. I had booked and paid for the room a month in advance. I asked for an airport shuttle to be booked the day before I left. I was assured it had been. It did not come and the shuttle company said they had not been booked. I would have to be very desperate to stay at this hotel again. If you are offered Room 201, refuse it. 1
    IAN MACNEILL - Feb 24, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • The location is very convenient (close to Cuba St) but rooms at lower floors can be noisy. The room is generous in space but not well equipped and the overall building condition was quite disappointing. 1
    PAOLA LEARDINI - Feb 22, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Not the most upmarkert hotel, but the excellent management and receptionists totally make up for it. So it's a 8 out of 10 from me! 5
    ROSS LIN - Feb 21, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Nice and relaxed stay, friendly staff to make you welcome. An overall great stay, thanks. :) 5
    GEOFF GOODWIN - Feb 17, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Had some difficulty finding the hotel but once we did the staff were helpful and accomodating. Our room was sufficiently comfortable for our requirements. We had a queen size bed and single. Very central. would recommend it to business travellers. 5
    LUCILLE CURRY-HUNTER - Feb 13, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Cenrally located place, very helpfull staff.The pool and sauna are really nice. 5
    ALEKSANDRA DAVTYAN - Feb 5, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Had 2 nights here recently, and was happy with the room. The windows did not open very far, but we made do by leaving the blinds closed in the morning to avoid the sun streaming into the room, then opening them in the afternoon. The gym downstairs was very good, and used this a couple of times. Thanks. 5
    Claire & Daniel - Feb 4, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Stayed here with my son so the use of the pool and spa was fantastic value for us. Room was clean and tidy however smaller than the photos on their website lead you to believe. 5
    DIANA MCGURK - Feb 1, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Good value for money. fairly central, awkward to find due to wellington's crazy 1-way system. clean, comfortable. elevator a little bit creaky, but overall, recommended. 5
    JOHN PHILLIPS - Jan 26, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Nice, clean, quiet room and pleasant staff made our stay very enjoyable. The hotel location was very central. Definitely value for money accommodation. 4
    CHRIS CHRISTOFOROU - Jan 23, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • Staff were great,apart from the cleaning staff which never cleaned our room once 5
    GARY WYATT - Jan 21, 2011 Travelbug verified review
Mercure Wellington Willis Street
  • HAD A WONDERFUL STAY DINNER IN YOUR RESTURANT WAS NICE AND WELL LOOKED AFTER BY YOUR STAFF MEMBER ROCHELLE KENNEDY. 5
    DAVID CHECK - Jan 15, 2011 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • I had a nice time thankyou team The dinner spa swim and my room was out standing once again 5
    DAVID CHECK - Dec 16, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Super friendly, helpful reception staff. Clean, comfortable room. Good, central location. Movies channel. Couldn't ask for anything more. 5
    LUCY MANNING - Dec 10, 2010 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Room was very small, but clean & tidy. Reception was well organised but parking was diabolical although they offered to move the car to an offsite parking area, but would not/could not undertake that the driver would be aged over 25 as our insurance does not cover under 25 drivers. they seemed to treat that issue as "Funny"(ha ha)...... Would stay there again if other accommodation was full!!!! 5
    Allan Clark - Nov 16, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Totally loved our stay. Only minor gripe was that the roll away bed was on a real angle which we asked to be leveled and they never did get round to it. Other than that my kids and I had a fantastic time. We loved the pool/spa and gym etc and the room was a nice clean and comfortable environment. Very good for the price and would be happy to return. 5
    Tamika White - Oct 12, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Disappointed with the service . upon arrival only one room was booked in our name but we had booked and paid for two, one with a rollaway bed which they did not supply when we pointed this out to the reception the reply was `I suppose you want one `. We ended up without as they were unable to get one ! On the upside the breakfast was good ! 1
    Amanda Stone - Oct 5, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Comfortable stay, lift was a bit wonky but breakfast was nice and food plentiful. Very friendly and helpful staff - only issue was my room card, didnt work twice so had to return downstairs a couple of times. 5
    hannah hohapata - Sep 30, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Staff are so nice and help full Great room but the earthquake was felt as the room moved will stay again 5
    David - Sep 11, 2010 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • My husband & I enjoyed our stay, the room was clean & comfortable except for the missing bath plug :o( The lady on reception was friendly & helpfull showing us the quickest root to town...We enjoyed a great cooked breakie in the morning & having free parking was a bonus would recommend to others & stay there again! 5
    Claire K - Sep 2, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Our stay was horrible. Wouldnt go there again. There was mould in the room on the walls and on the curtains.The male receptionist was rude and tried to overcharge us. The rooms are so run down and shabby , that I dont see anyone going back after their stay at the hotel. 1
    nelson rodrigues - Aug 7, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • I enjoyed my stay, staff were friendly, the room was clean and tidy. I used the pool and spa, which were both clean, though extra towels could have been provided (only two in the room). Having access to free car parking was definately a bonus! I would stay again. 5
    Kerrianne Hati - Aug 6, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Its a very hard place to find - the wrong way on a one way street! But once there the Staff are great and really go out of the way to be helpful. Room was book for three but only catered for two. There is a awesome fish and chip shop about 1/2 km walk on Te Aro Street that I will travel to WN for again. Yes I would stay here again - now that I know where I am going! 5
    Shona M - Jul 28, 2010 Travelbug verified review
  • Dear Shona Thanks for your recent post, we have just up dated our Accor.com website to include maps of how to get to the hotel and also GPS location co ordinates. In saying that it is some times difficult to navigate in a new city. With regards to the room set up when a request for three people is made it should be picked up on our specials report and I have asked the reservations team ensure that arrivals request are checked. Finally I have not been to the fish & chips shop in Te Aro but will try it out. Kind regards Rob Poole General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Having stayed previously, I had forgotten how small the room was. Little room for owrking at a desk and the chair was uncomfortable for sitting and watching TV. Restaurant staff were very helpful and friendly. Real problems were parking and how slow the elevator was. 5
    Geoff Henry - May 25, 2010 Travelbug verified review
  • Dear Geoff Thank you for your recent post with regards to your stay at Mercure Wellington Willis Street. I will pass on your comments to the food and beverage team. Due to having 15 car parking spaces on site parking can be a challenge we do have access to an overflow parking area which we valet park. We are unable to do much about the speed of the elevator. I have passed on your comments about the comfort of the chair to our design team to note for the next time we look at replacing them. We look forward to hosting you back once again in the near future. Kind regards Rob Poole General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Looks far better in photos then what it actually is. Our room was old and outdated especially the bathroom. We had a room behind the elevator shaft and were treated to the clanking noise each time the elevator moved. However it was clean and the staff friendly. This hotel would 3 stars from me at a push. 1
    Birgit Esch - May 17, 2010 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • I booked in for several nights through the internet, and each time i wanted to reenter my room i had to get a staff member to let me in. How stupid was that!!! The key wouldn't work so what was th point of having it? The pools and sauna were disgustingly dirty. The carpet in the office looked tragic as it was so worn and you could see it clearly from the front desk. The lift needed a good clean including having the carpet replaced. I was disappointed in the overall quality of the room but it was cheap, so I got what I paid for. I wouldnt stay there again. I had a massage downsatirs in the fitness centre and that room was dirty as well. Out of 10 I would give it a 4 overall. 5
    cathy james - Apr 18, 2010 Travelbug verified review
  • Dear Cathy Thank you for your feed back I have received via your post on Travelbug with regards to your recent stay at Mercure Wellington Willis Street. It is through feed back such as yours that we are able to make improvements to our service. I have had our IT team review the door lock to the room that you stayed in and we could not find any faults with the system. The key card can lose it's information if they are sometimes next to a cell phone or something magnetic. The pool and sauna and gym facilities downstairs are operated by Sportswide, I am sorry that you found these areas to be unsatisfactory. I have passed on your concerns directly to the owner of the gym. The carpet and the back of the office is due to be replaced later this month. While you will not return to our property we would like to welcome you back to Accor Hospitality and have the 4 star Novotel, 3.5 star Ibis or Mercure Wellington to choose the next time you are visiting. Regards Rob Poole GM
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Staff friendly enough. Breakfast enjoyable but that was it, rooms & furniture really old including bar furnishings. Carpets in lift stained & one opposite our room was broken down, had to put one of laundry bags lying in hallway against door to stop it opening & shutting all night. Wind whistling through windows. Seemed like we were given a room in staff quarters as laundry , office etc right next door. Very disapointed & would not stay again. As stated above, I guess is cheep for a reason. Certainly would not recomend to anyone. 1
    Terrence & Edna McNeish - Apr 12, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • My experience was that I got what I booked and my expectations were met regarding quality of accommodation and service at the Mercure. I was very happy with everything This was not the case with another booking agency (Innz) I used which completely "stuffed up" my booking. In fact I am now searching for a tourism body in NZ to which I can complain about the service and the response I received. If you are able to help in this regard I would appreciate an email with the name of the body to which I might address my concerns 5
    JUDITH CORNER - Mar 31, 2010 Travelbug verified review
  • Dear Judith Thank you for your positive feedback about your recent stay with us at Mercure Wellington Willis Street. I will share your comments with the team as they really enjoy exceeding expectations and this is part of our vision within the hotel. I am sorry that your other booking experience was not the best. You can contact Qualmark who are New Zealand’s tourism official quality agency about this matter. The website to find out who to send your comments too is www.qualmark.co.nz Once again thanks for your fantastic comments. Kind regards, Rob Poole General Manager Mercure Wellington Willis Street
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Hotel needs refurbishing but otherwise clean and comfortable. good servce 4
    BRUCE TRITT - Feb 9, 2010 Travelbug verified review
  • Thank you for sharing your comments. We look forward to welcoming you back to the hotel.-Mercure Wellington Willis Street Management
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Service ok and location close to main town which was good. Everything in walking distance. 3
    PETRINA CANNELL - Feb 3, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Generally fine - the room was nice enough and the staff friendly. The carpark was full when we arrived so a staff member took my car to the extra carpark and returned it the next day. But when i got back into the car they had changed the position of the steering wheel, the drivers seat and the settings on the heater and radio. Can understand changing the seat and radio but there was no reason to change the steering wheel especially. Also the toilet in our room was not very clean 1
    Laura Cooney - Jan 29, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Our room was bright, clean & comfortable. The elevator was however not so thrilling. Staff were friendly & helpful. Carpark was a bit of an issue but the staff sorted it all out for us. Will stay here again. 5
    Anaya Parker - Jan 3, 2010 Travelbug verified review
Mercure Wellington Willis Street
  • Travelled to Wellington for the first time in October and really enjoyed our stay, rooms very comfortable and clean, the staff were helpful and friendly - also got great deal on room!! 10mins walk into CBD, we didn't have car but found everything we needed in walking distance. Got $20.00 taxi deal through the hotel back to airport which was cheaper than the shuttle. Thanks - we hope to visit again. 5
    Kelly Bradley - Nov 8, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • Service was outstanding and will defnitly return on our visit back 5
    HERMANUS DE BRUYN - Nov 8, 2009 Travelbug verified review
  • Hi Thank you for your great feed back I will share this with all of our team. We look forward to welcoming you back soon. Kind regards Rob Poole General Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Came with my sister for a relaxing weekend, and although the staff were nice we were disappointed with the room we were given and a mix up over sleeping arrangements. 3
    LISA WILSON - Oct 30, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • Was very good, all staff very helpful. Just odd having a sheet as the top cover rather than a bedspread or duvet 4
    ELAINE BLACK - Oct 10, 2009 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Mercure Hotel provided me with a quality of service that exceeded my expectations (anyway, just comparing with Ibis in Hamilton). My simple requests are attended to immediately. 5
    LUDIVINA BAGOOD - Oct 6, 2009 Travelbug verified review
  • Dear Ludivina Thank you for your recent post and taking the time to tell us about your experience at Mercure Wellington Willis Street. I will share your comments with all the team we look forward to welcoming you back soon. Kind regards Rob Poole Gneral Manager
    Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Arrived after a long plane trip,they had given our room away, after 20 minutes got another one, open the door only to find that it was a double not twin.The rooms are old, the traffic noise, I would not stay again. Maggie Frost September 2009 1
    maggie Frost - Sep 20, 2009 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Handy for town, room was nice - looked recently decorated and staff were friendly. Breakfast was a bonus, very tasty. However it was noisy so did not sleep well. Should have read the previous comments here first - we were next to the lift & it was noisy, rattled constantly, also a loud fan noise somewhere near our room which we couldn't identify fully which ruined our first impressions. 1
    Jane Gordon - Aug 18, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • When I last stayed the room hadn't been cleaned properly. The rubbish bins hadn't been cleared and there were no toilet rolls. The room was quite cold and the beds didn't have enough blankets (I guess I could have rang room service). A bit of whistling in the room too. There weren't any spare blankets in the room. Parking is a bit of a drama too. On a positive note the staff were nice and you get what you pay for I guess. 1
    Allen Robson - Aug 11, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • Stayed just the one night, room was clean and comfortable, and for what we required, was perfect. 5
    Alison Fursdon - Aug 6, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • Have stayed here twice, the pool, gym, and sauna were great for a 3am dip after town. Unfortuantly the spa was empty the 1st time and very cold the second stay. The rooms are average and mine ($99 deal) did look like the pic. About 10-15 min walk to town. The car park is free although very few spaces at the actual hotel although staff did offer to move car to free back-up park down the road. Overall recommended! 5
    Kate C - Apr 14, 2009 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Was a ok place, abit old rooms, really enjoyed the breakfast in the restaurant, that was great. Abit far away from the cbd tho 5
    angela mcgregor - Feb 23, 2009 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • Agree with the comment below... rooms are very old, they werent serviced the next day. Bed is very hard cant use the mirror in the room as it is behind the t.v??? No closet very small rooms with no ventilation what so ever.Even thou swimming pool/gym says 24/7 it was closed when we stayed there. Wanted to use the internet service but that was broken and wasnt working. The lifts are very small and look like they are a 100 years old. Dont be fooled by the pictures we booked a queen bedroom but just got a double bed . A total waste of money you could find something much better for maybe just $10 more. The only good thing about the stay was the breakfast that was exceptional. Loved the buffet breakfast. Never think i will stay there again. Absolutely rubish. I really dont recomend this place. 1
    Roger Barretto - Jan 5, 2009 Travelbug verified review
Mercure Wellington Willis Street
  • Looks far better in the photos than in real life. We had very old rooms that had a slap-dash refurbishment. The rooms were complete with '70s frosted ceilings, had no ventilation other than windows, horrible old lino bathroom, and a shower-over-bath only with very low water pressure. Could hear traffic noise with the windows closed. The lift is about 50 years old and downright scary. I guess it's cheap for a reason. 1
    Peter Scott - Nov 25, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • Very enjoyable, great gym and pool. definitely staying again in the future. 5
    miriama mataroa - Nov 19, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • Hotel was about 15mins walk from Cuba st and courtney place ( main streets of wellington) Im a heavy sleeper and not much usually bothers me but the lifts were noisy so do request for a room not close to them. On arrival reception puts a hold of $50 per night on ur credit card for incidentals. I was unaware of this and because I was staying 5 nights they requested a $250 hold, bit of a prob cause my card had no $$ in it. Other than that it was all good. nice spacious room and continental buffet breakfast was lovely. 5
    Olivia Clements - Nov 5, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • Kept awake by very noisey wind whistling through gap in closed window. 5
    Susan Ross - Oct 5, 2008 Travelbug verified review
Mercure Wellington Willis Street
Mercure Wellington Willis Street
  • We had a very pleasent 3 nite stay, lovely big bed and room,and great variety for breakfast, and dinner was first class.Would stay again. 5
    Graeme Catlin - Jun 2, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • Good. - However ask for a room away from the lift. As the lift is old, and noisy! 5
    Rob McDonald - May 20, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • Good room size retro fitty so a bit pokey and sharing bathroom/kitchenette sink never that nice but nice location! 5
    Rawiri Keenan - May 5, 2008 Travelbug verified review
Mercure Wellington Willis Street
  • The room was pretty run down and tired, but still clean and tidy. The bed was very comfortable, so a pretty good nights sleep. 5
    Paul Lester - Apr 9, 2008 Travelbug verified review
Mercure Wellington Willis Street

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