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Pullman Auckland
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Great place to stay. I asked for rooms with a view and next to each other and we got that. The staff were very friendly. The only disappointment was that the jacuzzi was not working and we looked forward to spending time there. I think we expected a bit more from the room (it was very plain but clean) especially after seeing the entrance and pool area, but enjoyed our stay anyway. Will be back and hopefully the jacuzzi will be working then. 5VANESSA - Apr 6, 2013 Travelbug verified review
Pullman Auckland
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Was treated like second rate people once desk staff know we had booked through a second party,in the room full flush did not work and dirt/mould around bath,flush fixed but not dirt/mould.had to ask for drink voucher as this was not forthcoming until second visit to desk showing our voucher.went outside for a drink tables were dirty and ashtray full of butts should have been cleaned as we were the only ones there although i do understsnd why now.spa staff great so friendly. Having just spent two days at another 5star hotel in auckland not sure how this hotel received its 5 stars.would not recommend staying unless they changed attitude. 1DONALD JEFFERY - Feb 4, 2013 Travelbug verified review
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Dear Donald, Thank you for your review of our property. Thank you also for your kind comments on our friendly spa staff. My sincerest apologies if you felt you did not have a positive Pullman check-in experience. It is quite unusual that you had such a different check-in experience to the other TravelBug reviewers who stayed around the same time as yourself and have nothing but positive comments for our staff and their service. With regards to your room, thank you for bringing your concerns to our attention so we were able to fix your concerns. Thank you again for your review. Kind regards, Rob McIntyre General Manager Pullman AucklandPullman Auckland
Pullman Auckland
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Great place to stay! really friendly staff, lovely rooms. The breakfast was amazing! would go back tomorrow! rick from holland, 10/10 for service! stayed an extra night we were so happy with it!. 5KELVIN IPSEN - Jan 7, 2013 Travelbug verified review
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Dear Kelvin, Thank you very much for your review on our hotel and your positive comments on our breakfast, lovely rooms and friendly staff. We look forward to welcoming you back to the hotel in the future. Kind regards, Rob McIntyre General Manager Pullman AucklandPullman Auckland
Pullman Auckland
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Great service, lovely room and view, also fantastic pool/sauna/steam room area. This was our second stay here and will be back again no doubt!. 5C Farrell - Dec 29, 2012 Travelbug verified review
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Dear Mr Farrell, Thank you for your fantastic review on our property and all the positive comments on our service, room and Spa at the Pullman facilities. We look forward to welcoming you back to the hotel in the future. Kind regards, Rob McIntyre General Manager Pullman AucklandPullman Auckland
Pullman Auckland
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Very nice stay indeed, good staff especially at the bar, will go back any day. 5JOHN LEIJH - Dec 8, 2012 Travelbug verified review
Pullman Auckland
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Very friendly hotel. Parking ($30 overnight) was easy with the valet. Wonderful indoor pool and spa and good changing facilitlies. Quiet room. Big bed. Brilliant breakfast. 5FIONA BAKER - Nov 9, 2012 Travelbug verified review
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Dear Fiona, Thank you so much for your feedback on our property and for staying with us. We are very appreciative of your kind comments on our Spa at the Pullman facilities, room and breakfast. We look forward to welcoming you back to the hotel in the future. Kind regards, Rob McIntyre General Manager Pullman AucklandPullman Auckland
Pullman Auckland
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Amazing stay.loved the service, everyone was super friendly, helpful and really made us feel special. Fantastic!!!!. 5BEAUMONT SARAH - Nov 8, 2012 Travelbug verified review
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Dear Sarah, Thank you for your review of our property and your kind comments on our friendly and helpful staff. I am so glad that you had such an enjoyable Pullman experience and that our team were able to be a contributing factor in this. We look forward to welcoming you back to the hotel again soon. Kind regards, Rob McIntyre General Manager Pullman AucklandPullman Auckland
Pullman Auckland
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Absolutely recommend and would stay again. 5JACKIE LONG - Nov 2, 2012 Travelbug verified review
Pullman Auckland
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It was a great deal we had a great time, bit of a uphill climb but very central place to stay, lovely spa gym and pool. I would love to go again.. 5PAT GLASGOW - Oct 28, 2012 Travelbug verified review
Pullman Auckland
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Great location, room excellent and staff very helpful. Would certainly stay again. 5DAVID ROLFE - Oct 27, 2012 Travelbug verified review
Pullman Auckland
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The overall experience was great. The complimentary wifi and welcome drinks made the experience even better. Will stay again. . 5WENPENG DANG - Oct 18, 2012 Travelbug verified review
Pullman Auckland
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Fantastic service and beautiful facilities. Upgraded to a room with a park and city view which was amazing. Everyone was helpful and accomodating. Loved it!. 5ELLY EDWARDS - Oct 14, 2012 Travelbug verified review
Pullman Auckland
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Great hotel, very classy, and awesome service. 5Franco - Sep 26, 2012 Travelbug verified review
Pullman Auckland
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Great deal although we paid $30 for parking but the breakfast was tremendous so was the staff very helpful and friendly, the pullman exeeded our expectations would certainly do a secret sale again thanks so much marlene render . 5MARLENE RENDER - Sep 21, 2012 Travelbug verified review
Pullman Auckland
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We were very impressed with the pullman. The room was lovely and we had a delicious meal in the restaurant-best seafood chowder ever. It is in a very stately part of 'old' auckland. A very relaxing break in our favourite city in the world. 5ALAN MEIKLE - Aug 24, 2012 Travelbug verified review
Pullman Auckland
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Fantastic stay - really impressed with the executive lounge, leisure facilities and the suite. Will definately be returning in the near future. . 5DAVID WARRICK - Aug 13, 2012 Travelbug verified review
Pullman Auckland
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Great place to stay. Conference facilities were awesome, staff were helpful, rooms were fabulous and the bed was one of the most comfortable i have slept in. I felt i got a great deal. Thanks. 5BERANDETTE SANDS - Aug 10, 2012 Travelbug verified review
Pullman Auckland
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Everything was fantastic - service, room, executive lounge in the evening & breakfast in the morning. Couldn't have asked for a better stay!. 5JODY SHARRATT - Aug 3, 2012 Travelbug verified review
Pullman Auckland
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My husband and i went to the pullman for a special birthday treat. It was a great stay. We enjoyed the service, room, excecutive lounge food, drinks and atmosphere. Breakfast was delicious and the pool, spa, sauna and steam room were very nice. The pullman hotel exceeded all our expectations. Well done and a fantastic weekend was had. Beautiful city and park views too. I would definitely like to stay again..thank you for the opportunity to experience this hotel. 5MELISSA EDWARDS - Jul 20, 2012 Travelbug verified review
Pullman Auckland
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Pullmans was fantastic! such great service provided by the team there! recommended to call will definitely go back!. 5KUMAR NIRMEET SINGH - Jul 20, 2012 Travelbug verified review
Pullman Auckland
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Pros- excellent value for money! got an extended sleep in, canapes and drinks at the lounge, breakfast, spa and pool access and valet parking all in one package. Staff were very friendly and helpful. Rooms had a nice view of the park and were very warm. Spa, pools and gym were awesome. Cons- not exactly 5 star more like 4, bathroom was shabby, small, the door got stuck, no working fan in the bathroom either sky was very limited with no tv guide for finding out what was on. Tea and coffee facilities were limited and awkward to make as there was no where to put the kettle but on the floor. Overall a great stay, came back totally relaxed, would do again. 5SYLVIA WATSON - Jul 8, 2012 Travelbug verified review
Pullman Auckland
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The secretsale was good with valet parking and breakfast. However, the queue for breakfast was ridiculous and at 10.30 we asked if we could have it in our room. We were given a free in room option, great service, but when paying for an executive room and access to the club room,where breakfast should have been, i would expect that to happen. This is a lovely hotel and the service is great when you ask, the spa makes the place. 5CAROLYN SHAW - Jul 7, 2012 Travelbug verified review
Pullman Auckland
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Great deal: access to executive lounge with free drinks/canapes and great view, free breakfast (impressive selection), free parking and late checkout. It was all we needed. Staff were friendly and didn't treat us differently just because we were on a 'special'. 5NICOLA EDIE - Jun 28, 2012 Travelbug verified review
Pullman Auckland
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Great facilities, spa fab, massage awesome, clean rooms, staff great. We went to dinner @ the restaurant downstairs unfortunately, the bread was still cold in the middle & dry. My husbands rabbit ragout had bits of bone in it he had to spit it out. My waggu rump was not medium as asked & it was chewy. Really disappointed! saturday night executive lounge was chaos because anyone can pay to go up there even when you are not staying in an executive suite there were people lined up for drinks & food & they ran out of seats for people to sit. . 5NICK & JACQUE DAGG - Jun 27, 2012 Travelbug verified review
Pullman Auckland
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I really enjoyed my stay, no problems. 5HELEN BARTLETT - Jun 25, 2012 Travelbug verified review
Pullman Auckland
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Excellent service.free upgrade to room with harbour views.breakfast buffet had good selection and was fresh. 5RICHIE BRADY - Jun 25, 2012 Travelbug verified review
Pullman Auckland
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Had a very pleasant stay. Room was great, had a suite, lounge good size bedroom fine, bathroom a bit small but was all we needed. Would go back. 5BRIAN WEIR - Jun 22, 2012 Travelbug verified review
Pullman Auckland
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Great stay using the secret sale. Just little things could have been a bit better for a 5 star; the bath/ shower was small and only one duvet between two sheets (in the suite with club room access) was all that was on bed. . 5C Oldehaver - Jun 17, 2012 Travelbug verified review
Pullman Auckland
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Was nice hotel and central location. 5RUTH HARVEY - Jun 17, 2012 Travelbug verified review
Pullman Auckland
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Not overly impressed at 5 star standard. The rooms, especially bathrooms are quite small. The spa facilities are good though. Valet parking was expensive at $30, especially as my car was parked in a wilson carpark. In my confirmation email with travelbug it stated that valet parking was $25, not $30 they charged me. Expected food and drinks prices to be high, but not that high. Not even a complimentary biscuit in the room with your cup of tea! i cringed at the dirty and worn arm rests on the sofas in the hallways. Overall not a bad stay, but prefer other 5 star accommodation in the city. 1LOUISE HARDING - Jun 9, 2012 Travelbug verified review
Pullman Auckland
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Nice room and very pleasant staff. 5LIAM PEETERS - Jun 7, 2012 Travelbug verified review
Pullman Auckland
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It turned out the sale was secret to the hotel, If it wasn't for my smart phone we would have been up a creek without a paddle. After finding the booking email and sending it to the Hotel we were mucked around for another half an hour before a room was issued to us. Same trouble in the morning as they were going to charge me again for the room, The only way i could convince them i had payed was by showing them the money had gone through in my bank account. On the bright side we were given a late check out and a drink at their bar on them. The hotel was good, friendly service, view was a bit shabby but you get that with highrise buildings around you. 1PHILIP CALAIS - May 12, 2012 Travelbug verified review
Pullman Auckland
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Good facilities - Parking expensive at $30. Restaurant overpriced try De Bretts a short walk away. Was better when under the Hyatt Label. 5JIM BRAND - Apr 29, 2012 Travelbug verified review
Pullman Auckland
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We arrived at 2.30pm to celebrate a special occasion only to be told that there was no room available for us and we had to wait around. After complaining, the staff asked us if we wanted to upgrade for another $100 !! We were like...you dont have a room and you want us to pay to upgrade. We fussed around and within a few seconds she found us a standard room. Very unprofesional way of trying to upsell ! Facility was ok. Massage was good. 1MATHEW KOSHY - Apr 27, 2012 Travelbug verified review
Pullman Auckland
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Amazing spa facilities and great room, but some small moans about the tatty furniture and I am laughing about the loud clock that someone else complained about!! So true. The reception was my only let down as they seemed very annoyed at being disturbed! Still a fabulous place to stay and most staff were wonderful. 5CAROLYN SHAW - Mar 8, 2012 Travelbug verified review
Pullman Auckland
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Should not be sold as a 5 star hotel. Total confusion when we arrived with the travel bug voucher (like they had never seen one before). Extractor fan not working on bathroom at all and no window - no ventilation. Quite a few black hairs in the bath! When we went to check out - once again confusion regarding the travel bug voucher. Believe it or not... they then ended up charging the full amount to our credit card R206.00 even though we paid in full when utilizing travel bug. Not a good experience at the Pullman Auckland. 1PIETER MOOLMAN - Feb 16, 2012 Travelbug verified review
Pullman Auckland
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Definitely a thumbs up..starting with the assistance by Rika with the bookings and then James who greeted us and helped with all the bits and pieces I had. The staff were most courteous and helpful with my Grandchildren. 5EVELYN STANLEY - Sep 26, 2011 Travelbug verified review
Pullman Auckland
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Wasnt impressed with the cleanliness of the room,there were long black hairs in the bath and a stain on the bed spread. not up to standard. Great breakfast but very pricey. 1S Jamieson - Sep 2, 2011 Travelbug verified review
Pullman Auckland
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Great place to stay. Lovely restaurant also. Spa, Swimming Pool, Sauna and Steam Room facilities were amazing. Got lost in there carpark, but otherwise cheap overnight parking. Very handy location, 5 min walk anywhere - Vector Arena, Viaduct Harbour, Sky Tower. Reccomend 5LUKE REEVES - Sep 2, 2011 Travelbug verified review
Pullman Auckland
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They stay itself was ok, but below the Pullman standard I was used to in Europe. The bed was wonderful, but the bathroom was tiny. No parking was available at the hotel (unless you paid an additional $25 for valet parking) with staff unhelpful (they even suggested parking somewhere in the street and inserting coins into the parking meter every 2 hours ...). Not a bad hotel, but definitely not a up to the usual Pullman standard. 1PETER MEYSSEN - Aug 31, 2011 Travelbug verified review
Pullman Auckland
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Not enjoyable at all. When checking in at 3pm they did not have a room ready for my friend and I who requested a twin room back in May. They got someone to come up and make it after checking in who was very slow and it seemed to take him ages, needless to say the bedding wasn't on properly either. Found the room to be run down and somewhat tired. I won't be staying there again. 1RACHAEL GALE - Aug 19, 2011 Travelbug verified review
Pullman Auckland
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Very nice roomy room. Not a great view but we could see a glimpse of Rangatoto and we weren't crowded in by other buildings which was quite nice. Couldn't expect better for the price we paid and much better than some much more expensive hotels. The sauna facilities were fantastic. Staff were pleasant. The only real criticism was the noisy bedside clock ticking that we had to remove the battery from. A clock radio would have been much better also there was no Bar fridge price list in the room, we stopped at reception and they said they would send one up, an hour later we had to call reception again to request one to be sent up. All up good value for money and a pleasant stay and would defiantly stay again. 5KEIRAN COULTER - Aug 14, 2011 Travelbug verified review
Pullman Auckland
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Great hotel, excellent service and location 5SARITA SASSON - Aug 12, 2011 Travelbug verified review
Pullman Auckland
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We had an enjoyable stay. The room was just what you might expect, clean, comfortable and a modern finish. The pool and spa were fabulous. However, in winter we felt like sitting in a cosy bar for a drink, but found the foyer bar cool and too open plan for our liking. Would stay again if there was another deal like we got this time. 5BRUCE WALTON - Aug 7, 2011 Travelbug verified review
Pullman Auckland
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Very impressed with the spa and gym ( however if the pool wasnt heated due to some power issues), overall we had an awesome stay, the residence suite room was clean big and well facilitated ( had to request for another bathrobe, there was one one. Also, thankyou for the free bubbly given for our aniverssary :D. 5MATTHEW CHANG - Aug 6, 2011 Travelbug verified review
Pullman Auckland
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The room was just ok small and not quite 5 star maybe 4,not the wow factor,nothing special in the room, pool area great except temp of pool quite cool for heated i expected it to be warmer. Wireless interent charges ott beware checked my email once and fb once was over $40 charges???? beds are super comfy room very clean no robs in our room though and shampoo etc half used :( would not pay full price to stay again, breaky ok only $10 discount for accor card for 2 bit disappointing! 5KATHLEEN KERR - Aug 5, 2011 Travelbug verified review
Pullman Auckland
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We have stayed in other Pullman and Sofitel hotels and unfortunately found everything (room, service, food) about the Auckland experience rather average. In particular the doorman on our arrival was very grumpy and did not offer even one word of welcome before spending a long time complaining badly that we had mistakenly parked too close to the taxis. The best thing is the pool area, very nice. 1JM and B SABATIER - Aug 5, 2011 Travelbug verified review
Pullman Auckland
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Great service and friendly staff was definetly noticed!!! lovely clean room, though only one robe and one pair of slippers for two guests???? would recommend as a treat me deal!!! dont know if i would have been happy to pay full price for the room though??? 5ROSS BOYT - Aug 4, 2011 Travelbug verified review
Pullman Auckland
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Hi, enjoyed our one night at the Pullman Hotel. A first time for me here, had a room on the 11th floor front of Hotel. Loved all the facilities, spa, pool, sauna, steam room, changing rooms and showers at spa area. The valet parking was worth it, as we took the car out a couple of times. Room service was prompt and yummy. Everything was clean and we had everything we needed. Would love to stay again. Thanks 5NICOLA REEKIE - Aug 2, 2011 Travelbug verified review
Pullman Auckland
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Great place to hide away. Fabulous room service evening meal and best eggs benedict for late breaky. Late checkout appreciated as got to have morning session in fabulous pool, spa, steam room and sauna! Sorry we didn't have suitable cloths & footware for use in Gym - next time! 5BARBARA MCGREEVY - Aug 1, 2011 Travelbug verified review
Pullman Auckland
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Absolutely tickled pink! Had a wonderful stay, very friendly room was great, staff was great!!! valet parking awesome, well worth $25. Would def be returning. Recommended to all!!!!!!!!!!!! 5MELANIE QUEDLEY - Jul 30, 2011 Travelbug verified review
Pullman Auckland
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Great service. An excellent deal. Never used valet parking brfore and used our $25 voucher for that. Room was immaculate and beautifully set out. We had a great weekend/birthday stay in town. 5REX TREBILCO - Jul 29, 2011 Travelbug verified review
Pullman Auckland
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Pleasant enough stay, enjoyed the bath but room was quite small and there would be plenty other hotels, rated lower that would be just as good and cheaper but for Treatme deal was a nice night out. Go to Mezze Bar for dinner, 5 minute walk away. 5JOHN HARVEY - Jul 28, 2011 Travelbug verified review
Pullman Auckland
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Very nice accommodation. The room was clean and contained a variety of amenities. The decor, however, was not flash or fancy. The room service was prompt and the food itself was quite yummy. As for the pool and spa, we did not have a chance to try it. All over, a gorgeous, wonderful night. :) 5LAURA SULTAN - Jul 28, 2011 Travelbug verified review
Pullman Auckland
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Enjoyed the stay and walking distance to everything (possibly not suggested for walking in the dark), restaurant was very nice!! Apart from the bathroom door handle almost falling of and didn't feel safe shutting that door tight, the room was perfect for our needs. 5CG - Jul 28, 2011 Travelbug verified review
Pullman Auckland
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We were really disappointed with the room it certainly wasn't a five star room nor did I think the hotel was 5 star. We did have a nice meal there but I'm glad a $25 voucher came with it as it was expensive. I won't use this hotel again. 5JENNY BROOKES - Jul 27, 2011 Travelbug verified review
Pullman Auckland
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I felt a bit cheated, having bought a treatme deal and been 'upgraded' to a premium room. On entry to the room i found that it was tiny, a view of a wall from the window and no facilities. I asked at reception who said that they don't have anything below a premium - so the upgrade was a con. I had my room actually upgraded at reception to a larger room with a view. The room was 'o.k.' not great, the milk was off, only one robe, yet two pairs of slippers and a fuzzy picture on the tv. I have stayed in a lot nicer hotels in Auckland one's graded as 3 star. I would not book this hotel again. 5ALEX - Jul 27, 2011 Travelbug verified review
Pullman Auckland
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Had a great time, stayed in superior room on level 11 and it was very adequate with a lovely harbour view. Restaurant was lovely and meals large. Pool area awesome. Would highly recommend! 5Susan Clarke - Jul 27, 2011 Travelbug verified review
Pullman Auckland
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Really enjoyed my stay, lovely comfy king sized bed too, room service was quick and food was yummy, Spa massage was average, I am a beauty therapist and i wasnt impressed! 5ERIN SANDS - Jul 25, 2011 Travelbug verified review
Pullman Auckland
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We stayed at pullman 1 night in july - everything was great- vallet parking and the sauna/steam room and the swimming pool - supurb. highly recommended. 5ANNA MUZYCHKA - Jul 23, 2011 Travelbug verified review
Pullman Auckland
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Me and my partner enjoyed staying in Pullman Hotel. We had nice room, big bathroom, enjoyed spa and pool. Great place to get away from daily routine and feel like you traveled somewhere. Coincidentally I bought a dinner deal from other web service, and it was just around the corner. Great value for money. I am definitely in! 5OLEG SAMOYLENKO - Jul 22, 2011 Travelbug verified review
Pullman Auckland
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We found the staff very accomodating and one took us to the suites which were very nice but we chose the original. Our room was excellent value for $123 with a comfortable bed and the complimentary Champagne for our celebration was appreciated. We didnt park there and we didnt have breakfast as its only 5mins to the Chancery and Mecca which we recommend.All in all it was good value for money thru the Treat Me. 5SUE DEVITT - Jul 22, 2011 Travelbug verified review
Pullman Auckland
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Great service, small room, i had to upgrade to Suit. Pay $100 including breakfast and snack at night. I dont think i will go back there. 5HANG LILBURN - Jul 22, 2011 Travelbug verified review
Pullman Auckland
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Another fabulous romantic night had at the Pullman with my husband. Highly recommend this lovely hotel and their excellent service and food. 5CHRISTINE STANLEY-HUNT - Jul 22, 2011 Travelbug verified review
Pullman Auckland
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Great hotel, close to many things, all though nothing was mentioned about a $50.00 deposit before checking in.... this would of been handy to know, as I didn't have this on me at the time. 5SHARNA FAITHFULL - Jul 22, 2011 Travelbug verified review
Pullman Auckland
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Really liked the Pullman Hotel. We thought the breakfast was pretty expensive at $35.00 each but we did know that but still chose to eat there. Mind you, it was an extremely yummy breakfast, just wish I'd been hungrier! Probably the most diasppointing thing for us was that we were told at reception that parking would be $15.00 as we were staying in the hotel but when we went to leave and we put our parking ticket in the machine it was $36.00!! So make sure you get the cost of parking confirmed in writing or something when you check in as it was a terrible shock to find that out when we were leaving. We got the hotel deal through "Treat Me" so paid a reasonable price to stay here. I wouldn't have liked to have paid full price. But to conclude on a positive note, it was nice to have a night out in a hotel and as it was the first day of the school holidays for us, it was a lovely way to kick it off. Overall it was a nice place to stay. 5LUISA LUI-WEBSTER - Jul 21, 2011 Travelbug verified review
Pullman Auckland
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Probably wouldn't stay there again. Not what we expected for a 5 star hotel. We were given a small room beside the lift with a crap view, the plastic clock was broken and there was a small cockroach in the bathroom. We complained to reception who were very understanding, they gave us 2 x comp drinks vouchers and moved us to another room which was much nicer, slightly bigger and had a sea view, although the air vent was full of dust, there was really nowhere convenient to put the kettle and only 1 bathrobe, yet 2 sets of slippers. The staff were really helpful, but the rooms were not up to the "5 star" standard we envisaged, having stayed in much nicer 3 star hotels. 1LIANA ROSS - Jul 20, 2011 Travelbug verified review
Pullman Auckland
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Had a great time with my stay at Pullman Hotel. Can't wait to come back. 5MARC EMMANUEL ROJANO - Jul 20, 2011 Travelbug verified review
Pullman Auckland
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Had a nice stay and was pretty good value for money, but would hardly label Pullman as a 5 star hotel. Staff were very nice and accommodating (except for one of the doormen with an earpiece who needs to be taught some customer service skills), despite making us wait 1 hour in the lobby after checking in and forgetting about us when we requested to view one of the residence rooms, which was supposedly not vacant. We were then told we would receive a call in our room to advise when this could be done but after not being claled, had to go back to reception to follow up. Late check out was appreciated and a great idea but could have done without the 11 am mini bar check (I see another reviewer mentioned that as well!(). We stayed 2 nights and swapped rooms but still have doubts as to whether the second one had a King bed...looked more like a queen size. 5Jen - Jul 18, 2011 Travelbug verified review
Pullman Auckland
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Hotel and staff were really great, but its was totally misleading to say the value of voucher was $314, the room the room travelbug booked was $160 so I paid another $95 to upgrade to the $314 suite. 5ISABELLE THOMSON - Jul 18, 2011 Travelbug verified review
Pullman Auckland
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Nice stay but I agreee that having to use the $25 room voucher to upgrade to the better room was misleading. Pleasant staff & very welcoming at reception. The 1.00 pm late check out was great except for someone coming to check the minibar at 11.00 am! 5HELEN ANDREASSEN - Jul 18, 2011 Travelbug verified review
Pullman Auckland
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Excellent service from hotel staff. Room not very spacious and unfortunately party 3 floors above but staff responsed to complaint at 11.30pm and noise stopped. 5WARWICK HARMAN - Jul 16, 2011 Travelbug verified review
Pullman Auckland
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Small rooms, paper thin walls, extremely noisy interior (fridge and air con), the whole thing made me feel like I'd travelled back to the 80's. Breakfast buffet wasn't anything to write home about. No complaints about the staff, very helpful. 1ANDREW COOK - Jul 16, 2011 Travelbug verified review
Pullman Auckland
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Had a lovely time.The staff were very helpful 5LUCIANA TIENI - Jul 13, 2011 Travelbug verified review
Pullman Auckland
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Very pleasant conveniently situated hotel. The room was comfortable but not outstanding. Paying extra for internet is always an irritation. It is time that all hotels claiming to be for the business traveller offered this free as standard. Other hotels have recognised this. 5PETER FOSTER - Jul 12, 2011 Travelbug verified review
Pullman Auckland
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Central, good facilities, crap parking arrangements, i expect to get parking within any accommodation precint without having to pay extra, this would be the only downside. 5BRIAN SWIFT - Jul 10, 2011 Travelbug verified review
Pullman Auckland
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Easy booking, welcoming when we arrived. Valet parking great. The room was lovely, very quiet (11th floor), great view. Fabulous buffet spread for breakfast, but I was disappointed with my overcooked absolutely average ommlette. All the staff were professional, prompt and friendly. Close enough to walk down to the restaurant we wanted to go to on Shortland Street. Bit of a climb home, though! This is the second time we've stayed here lately, and both times Reception has asked do we want a morning paper, both times we've said yes, and neither time did we get one. Small gripe though - otherwise great stay. 5LEANNE AND MIKE MCLIVER AND MCCARTHY - Jul 9, 2011 Travelbug verified review
Pullman Auckland
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I found the staff incredibly helpful and attentive, when we got there my door was opened so fast and my luggage collected and delivered to my room quicker than any other hotel ive been too! Not sure if I would have paid full price as my stay was brought as a mystery stay. Also note the walls are PAPER THIN. 5CATHERINE ROUSSEAU - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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Good room, good service, easy parking and close to town. 5DANIEL HARDMAN - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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We had a nice stay but felt that the accomodation was for a 5 star hotel to be then told had to use the $25 room voucher if wanted the 5 star side of the hotel a bit confusing. Room with balcony and view very nice but the actual room inself very average.Thnk should have the star rating reassessed. 5LYNNETTE ORRELL - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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Wouldn't call it a 5 star hotel at all. We upgraded to a Residence Suite. Cost about an extra $100. Shabby furniture. Great view. Cafe too expensive. Wouldn't stay at hotel again. Better ones around. Staff nice. Husband had terrible headache and we requested a disprin, while at breakfast, from the waitress who told us we could buy a pack at reception!! Not 5 star service. 5DEIRDRE THURSTON - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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A birthday get away for me and my husband. Had a wonderful time! The room was very comfortable and had a nice view of the harbor. It was close enough to walk to everything and it was nice and quiet from the street below which was great. Staff made us feel special and would stay there again. 5GENIA HUFFMAN - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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Very nice,friendly,enjoyable stay. 5MARK MCQUINN - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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The GF and me had a most relaxing stay. Thanx to Management and staff :-) 5MARTY CLARK - Jul 8, 2011 Travelbug verified review
Pullman Auckland
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Lovely hotel. Location seems out of the way but it isn't. Nice and handy to Queen Street. I was lucky and was upgraded to a suite which was fantastic - Thank you. There seemed to be a few trainee staff which sometimes slowed sevice at reception and in the resturant at breakfast, but eveyone was very friendly and helpful. I will definitely stay again. 5RUSSELL WHITE - Jul 6, 2011 Travelbug verified review
Pullman Auckland
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Well It was a treat from my partner for my birthday. Prior to us going she rang and asked if there was parking to be told yes there is and also Valet parking..... wasn't told that there is a charge for parking and that for a saturday night you had better be in quick as it may be full. Cost us Valet parking otherwise we had no where for our car. Then we were not asked anything about what we required for a room and they put us in a twin room and it was a smoking room so it stank. We had booked a superior king and staff offered to change the bed but it wasn't with much enthusiasm But apart from those things the sauna, pool and spa were great and the breakfast buffet was good value for money. 1SYLVIA HAARE - Jul 6, 2011 Travelbug verified review
Pullman Auckland
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A superior room in a 5 Star hotel was a special treat for my wife for her 60th Birthday. We were disappointed firstly being allocated a twin room on the 9th floor and secondly being relocated to the 8th floor which was a smoking floor.As soon as the lift door opened the smoke hit us.On both occasions we were not informed of the type of room we were allocated.We did not seek another room. Came away on Sunday reeking of stale smoke in our clothes. I would have thought in this day and age that there would be no such thing as smoking floors. Surely a designated area, outside, could be allocated for smokers. We mentioned this at departure but staff member didnt seem all that interested 1REX WATSON - Jul 5, 2011 Travelbug verified review
Pullman Auckland
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Was fantastic. We chose to upgrade to a suite and balcony and everything was lovely. From the time we got their the staff were overly helpful, everything was immacutely clean. Would and have recommended to our friends. There was a school ball on the same night and we didn't hear a thing. thanks 5STEVE HEYES - Jul 5, 2011 Travelbug verified review
Pullman Auckland
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Bad service from the beginning,have sent complaint form in but ommitted a few things. Won't reccomend to any friends. This was supposed to be the icing on the cake for my 60th,a present from my son and family,feel sad for them it wasn't what they had hoped for. 1JEFF MCLAUGHLIN - Jul 4, 2011 Travelbug verified review
Pullman Auckland
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Wonderful stay, computers down when we arrived, so we were upgraded to a suite. Total luxury!!! 5ANGELA HARRIS - Jul 3, 2011 Travelbug verified review
Pullman Auckland
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My partner and I had a lovely, relaxing stay at the Pullman. I would recommend staying at one of their residential suites. 5CHRISTINA GONZALEZ - Jul 3, 2011 Travelbug verified review
Pullman Auckland
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Hard to beat but had hassles with staff over phone but in person they were the best. will be back for sure, treated us all well, kids included. cheers 5JONATHAN HARE - Jul 2, 2011 Travelbug verified review
Pullman Auckland
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We had a wonderful stay, were upgraded to a suite which was very comfortable. Service was excellent. 5YVONNE MCLAUGHLIN - Jul 2, 2011 Travelbug verified review
Pullman Auckland
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We enjoyed our stay at the Pullman. It was very comfortable and the service was excellent. 5JONATHAN HENDERSON - Jul 2, 2011 Travelbug verified review
Pullman Auckland
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Very flash hotel, got welcomed at the door. pleasent and helpful reception staff. room service never had it before but loved it and was so fast. superior room was just right. Next time would like to try the upgraded room and the spa treatments. disspointed that the spa was not available at the time we went in there but the pool was very nice and the bathroom for the pool was so flash it had lotions etc to use. Breakfast was very yummy and the overall experience enjoyed and we will be back and reccommend! P.s. loved the mystery idea it makes the experience more exciting. 5SAMANTHA SMITH - Jun 30, 2011 Travelbug verified review
Pullman Auckland
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Really great place to stay, good service and a lovely comfortable room. Had the best sleep ever too. 5ALICE WALKER - Jun 27, 2011 Travelbug verified review
Pullman Auckland
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Nice friendly staff. Room was well presented and spacious. 5LAUREN SMITH - Jun 26, 2011 Travelbug verified review
Pullman Auckland
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No bathrobes and slippers were same size and small for a man. service at reception was poor.concierge were fine but when my husband asked for valet parking he was told he would have to prepay for it......normally its just added to our room charge so this was a pain, valet parking is suppossed to make the stay easier...not harder.... mini bar hadnt been restocked from previous guests when we checked in at 4.30pm. they came to do it at around 5. pool and gym were good though. wouldnt pay full price for the experience we had. 5IAN & HIRIA TOIMATA - Jun 26, 2011 Travelbug verified review
Pullman Auckland
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Great deal. Would happily stay there again.I wouldn't hesitate to recommend to others. 5ELHAM HAJJE - Jun 25, 2011 Travelbug verified review
Pullman Auckland
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Worked really well. Sea views, spa and a lovely breakfast. Not a bad deal. 5RYAN DE ZWART - Jun 24, 2011 Travelbug verified review
Pullman Auckland
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Even though it was short had a very nice stay 5MARTINUS BREVOORT - Jun 24, 2011 Travelbug verified review
Pullman Auckland
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Every time we stay at the Pullman we love it. Nice furnishings, decent modern tv, and a good shower. The room service is good quality and I wouldn't hesitate to recommend to others. Have stayed in a superior room, and the more luxurious residence suites and was happy with all. Great views. 5R Charlton - Jun 24, 2011 Travelbug verified review
Pullman Auckland
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The room on the 15th floor was great. I upgraded to a room with a balcony which had nice views of the harbour. Service down at the Reception/Check in was excellent. The valet parking was well worth the $25. We didn't have bathrobes which would have been nice for coffee on the balcony in the morning 5DEBRA LLOYD-EVANS - Jun 23, 2011 Travelbug verified review
Pullman Auckland
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Wonderful stay at The Pullman last week. Made even more special by a luxurious treatment at The Spa. Would definately reccomend to others for a relaxing break away from the world. 5NICOLE SILK - Jun 23, 2011 Travelbug verified review
Pullman Auckland
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Great deal and top hotel. 5TJEERD HUIZINGA - Jun 21, 2011 Travelbug verified review
Pullman Auckland
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Great deal. Would happily stay there again. 5JIMMY MCGEE - Jun 21, 2011 Travelbug verified review
Pullman Auckland
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Nice stay, didn't use any other hotel facilities - fine for the cost. 5SARAH MCLEOD - Jun 20, 2011 Travelbug verified review
Pullman Auckland
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Room was very average, small but had everything, bathroom tiny, not a 5 star more like a 3. No robes, enough coffee and milk for one each only, were not told anything about resturant, bar etc. Would not pay full price for the room we had.When we did go downstairs to seating area for a drink it was full of school ball teengers waiting to go into the ball, Pretty disappointed really. Would have been more comfortable at our own home. 1Tracey Harper - Jun 19, 2011 Travelbug verified review
Pullman Auckland
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Beautiful room with seaviews (on the 15th floor) and modern furnishing. Beautiful pool and spa. The breakfast was nice and yummy, but we had to wait a long time to get our eggs, pancakes, waffles, etc, they should have them displayed in the buffet not on a request basis, especially when there are more than 30 other people waiting as well !! But overall I would stay there again 5NORA HAS - Jun 19, 2011 Travelbug verified review
Pullman Auckland
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The service was good, I can recommend the breakfast/canapes deal. Room was average. There was only one dressing gown between two of us to start with no problem about getting another. Very small bathroom. 5PAUL LE CORNEC - Jun 19, 2011 Travelbug verified review
Pullman Auckland
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We enjoyed our stay at the Pullman Hotel last weekend. Everything was just great. Our room was great with a lovely seaview, we thought the free bottles of waiwera water left for us was a nice touch. .We enjoyed a lovely breakfast and the swimming pool was excellent! The staff were extremely friendly and we would thouroughly recommend this Hotel. 5CHRISTINE ROWLEY - Jun 19, 2011 Travelbug verified review
Pullman Auckland
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Room was Basic.There was only one dressing gown between two of us. Would have been nice to have a shower box instead of an old fashion shower and plastic curtain. View was lovely and breakfast was very nice. 5CHIMAN BALU - Jun 18, 2011 Travelbug verified review
Pullman Auckland
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Great stay, really enjoyed the service and facilities, would stay again should the deal arise in the future! cheers 5STEPHEN MURRAY - Jun 18, 2011 Travelbug verified review
Pullman Auckland
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They did not give us the $25 'treat and eat'. The movie we ordered was of absolutely shocking quality. The WiFi was pay by the minute! Ridiculous. Won't be staying there again, or using travelbug. 1JONATHAN IRVINE - Jun 18, 2011 Travelbug verified review
Pullman Auckland
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We thoroughly enjoyed our stay. The staff were brilliant and attentive. Breakfast delicious. 5CATHARINE DANIEL - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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We enjoyed our stay; pleasant courteous staff, average room. Pool and gym facilities were good. Not up to par with other 5 star properties in Auckland. Also used our $25 for valet parking - not much option really; where else would you park? 5SHARYN TAUNT - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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Very nice indeed - we are booked to go back! 5BRYAN VAN DEN BERGH - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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Our stay at the Pullman was lovely. Our room was quite basic but comfortable for one night. We went to the Cafe for a buffet breakfast and that was really yummy! Would stay again, although would make sure we stayed in the bigger rooms. 5MEL NOTLEY - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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Room was average. Not what I was expecting for a 5-star hotel, though. We also picked a night when the hotel was hosting a school ball, which went on till almost 2am, with the very loud beats reverberating through the walls. We put the $25 voucher towards the continental breakfast, which was excellent! 5JONATHAN LONGSTAFF - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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We had a great stay with fab service & made the most of the executive lounge deal. We would go back. 5EMMA RIORDAN - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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The Pullman was an excellent place to stay, the sevice throughout was exceptional, the hotel, while not as modern as some was elecgant and very well presented, and spotlessly clean. There was some noise from a function downstairs on the Saturday night, but ,hey, we were in the middle of Auckland on a Saturday night, what do you expect? Would definitely stay there again. 5PHILIP SEARLE - Jun 17, 2011 Travelbug verified review
Pullman Auckland
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Booked on travel bug, $100 a night deal, booked for 1 week. The travel bug webpage says parking and wifi, here is what it doesn't tell you. I had to pay an extra $105 to park in the hotel car park. If I took the wifi it would have cost an extra $210. When you email travelbug they don't reply! I don't mind paying to park, I dont mind paying for wifi, I object to being ignored and I object to charges being hidden! The hotel is plush and the staff are great, I think you get the smallest room going unless you upgrade(but the smallest rooms aren't that small). For $100 a night (even adding $15 a night to park your car) its still great value. 5ANDREA SMITH - Jun 16, 2011 Travelbug verified review
Pullman Auckland
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We got a $100 deal and enjoyed our stay. The room was average and small. But the pool was great, the service in the cafe excellent and the staff were very friendly and polite. Overall a pleasant experience, but I would pay full price for a room. 5SONYA THORPE - Jun 14, 2011 Travelbug verified review
Pullman Auckland
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Nice hotel and room. Enjoyed our stay 5SARAH MCLEOD - Jun 13, 2011 Travelbug verified review
Pullman Auckland
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We enjoyed our stay; the room facilities were average certainly not 5 star & the cleaners let the side down!. We intended to use the $25 Treat Me voucher on parking only to learn at checkout that it was only valid for Valet parking!! very disappointing this could have been explained at check in. But value for money... have to say yes. 5DI TIETJENS - Jun 12, 2011 Travelbug verified review
Pullman Auckland
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The accommodation and staff were great. The booking not so well. if I did not have a copy of the confirmation on my phone, who knows what would of happened. Muck up between Pullman's and Treatme, so there was no reservation when we turned up. Someone needs to sort their XXXX out 5THOM BOTTERILL - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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We enjoyed our stay, the room was nice, (but not 5 star) the pool was great, the service in the cafe excellent and the staff were very friendly and polite. Overall a pleasant experience. 5MICHAEL MITCHELL - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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Great Hotel ,staff,food ,accomodation - will recommend to everyone - will definitely stay again - thank you 5MARIUS GERMISHUYZEN - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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The deal I got from TreatMe was for a superior room, late checkout and $25 credit but when calling the hotel they said it was only a standard that came with the deal. Good on the hotel though for upgrading us to an executive suite on the 14th floor in the residence tower which was great and very nicely furnished. The staff were excellent. 5MOWDAY BILL - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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We had a wonderful time in a comfortable hotel with fantastic service. The room was very nice and the executive lounge deal was outstanding. We would definitely go back. Thanks Pullman 5MARICA PICOT - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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We took the treat me deal and upgrade, also booked an extra nite, We were absolutely rapt with our stay, We also copped the weather...no one could do anything about the noise Im sure it was a one off. The staff were fantastic, the hotel an absolute pleasure. Please dont share the executive upgrade...a true pleasure. we will be back. Thank You Rica, and all the other people we met, Dave and Wendy 5DAVE GRANT - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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I stayed on the night of 4 June and was incredibly impressed by the staff in every area of hotel, what an asset to the business. Having been in the customer service industry myself I am always aware that it is an effort to deal with the public and these staff could not be faulted. I had such an enjoyable stay, the food from the cafe, the room service and from breakfast on the 14th was exceptional!! I treat myself on occasion to night off from baby and husband and won't be looking elsewhere or adventuring anywhere else in future as my stay was PERFECTION!! Thanks to all 5JULIA GARRETT - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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Good Deal. Very clean, comfy bed and staff very attentive. Recommend the cooked breakfast, plenty of it. 5MARY SHELDON - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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All hotel areas, except room, were very nice and had a 5 star feel but the room, despite great view of harbour, was very dated. There was a strong wind blowing and the old aluminium joinery couldn't cope resulting in shrieking wind noise and cold air blowing in from poor window seals. The noise kept us awake for hours. Overall there are better 5 star hotels around. 1CHRISTINE POTTS - Jun 10, 2011 Travelbug verified review
Pullman Auckland
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Perfect for the occassion. Room was great and had a lovely lunch in the cafe - disappointed no towelling robes as promised in the room as we see that as being a special treat only offered in 5 star facilities. Otherwise a lovely stay and great value. 5LYNNE MOORE - Jun 9, 2011 Travelbug verified review
Pullman Auckland
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A great nights stay, pre drinks on the 14th floor was excellent, followed by a great evening meal.12 Floor Room was very good with a great harbour view. Lovely breakfast on level 14 with a good read of the paper. A great suprise for the love of my life - the wife. 5BOB BENZIE - Jun 9, 2011 Travelbug verified review
Pullman Auckland
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Had a lovely stay but agree with other comments that it is more 4 star than 5. No complaints and great value for money though. 5ASTRID SCHIPHORST - Jun 8, 2011 Travelbug verified review
Pullman Auckland
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Very happy with the price at $99 but it was not a 5 star. rooms were very out dated and looked nothing like the brochures Staff were great done there jobs and were helpful the spa room was excellent and the gym had the latest gear but morning newspaper forgotten. 5RICHARD LAWRENCE - Jun 8, 2011 Travelbug verified review
Pullman Auckland
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Awsom stay.Realy enjoyed the pool area .That is a must go when you stay at the Pullman.We upgraded to residence suite[ one off $60,-extra]But had the room for $99,- p/night and stayed for four nights.With that we could do breakfast on the 14th floor aswel.Room was good size- modern - with balcony - but shower only!?But no problem for us. 5JOSANNE VAN WEL - Jun 7, 2011 Travelbug verified review
Pullman Auckland
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We stayed there for 1 night with our 2 young gals. We had a blast. Pullman has got to be the best hotel we have ever stayed out. Their service was exceptional and rooms were superb. There was a minor miscommunication when booking at the start but they went beyond the call for duty and upgraded our rooms so that our children can be in the same room as us. Highly recommended and I would definitley book at Pullmans again! Valet parking was also good as we could come and go how many times and were only charged one fee. 5JO PACKER - Jun 7, 2011 Travelbug verified review
Pullman Auckland
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Lovely facilities, no problem with upgrading the room to a suite the staff were very professional & friendly. Only feedback it would have been nice to have had some warm finger food for the canapes @ the lounge. We will stay there again! Thanks 5NICK DAGG - Jun 6, 2011 Travelbug verified review
Pullman Auckland
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Had a few issues when we first booked in to the hotel but were soon resolved.Would certainly go again at that fantastic price. 5FAYE NICOLL - Jun 5, 2011 Travelbug verified review
Pullman Auckland
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Awesome deal! well worth the money! 5SHALDEEP CHANDRA - Jun 5, 2011 Travelbug verified review
Pullman Auckland
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A very disappointing overall experience. The restaurant let the whole experience down - a squashed bug on my napkin at dinner, then the veges separate to the rest of the meal, so it went cold. Same at breakfast - after dishing up all the hot food, only to find out you order your eggs separately. They take so long to be cooked that the rest of the food is cold and then they add meat to them without previous mention (I'm vegetarian)! The room was dated, but nice. Was also nice to have 3 towels :) The staff didn't seem to care much about the things that weren't so good though... 1H SCHULTZ - Jun 4, 2011 Travelbug verified review
Pullman Auckland
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Good value at $99... More 4 star than 5 star as rooms due for an upgrade. 5JUSTIN SCOTT - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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Enjoyable stay, good room service but morning newspaper forgotten. Bathroom only okay and bath small and very dated. Only 4 star. 5F FORD - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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Happy with the price at $99 but couldn't say it was 5 star. Rooms were very small - we have stayed at 4 star hotels which were larger and better value. Bathroom very pokey & I would expect towels to be a little more luxurious than what you would get at a standard motel but they weren't. Wouldn't stay there again by choice 1KAREN MATSON - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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Good hotel with very good service - well worth the $99. Only downside was exorbitant charge for internet - something I did not experience on a recent trip through Hong Kong, India, England, Belgium, Brazil, Argentina and Chile - all excpet England in similar class of hotels. 5GREG DAVENPORT - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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Was OK - not five star and wouldn't pay full price for this accommodation. Pool and spa was lovely, however out of service the next day, which was disappointing. Furthermore the parking and access into the hotel was poor, not well designed!! 5SAGREN GOVENDER - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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The room clearly hadn't been cleaned, toothpaste marks on the vanity top, sink. Bath dirty. Lack of Tea and coffee in the room. Staff not very friendly. Good points are Pool, spa, sauna, gym and steam room very nice. Hotel definitely not 5* standard and wouldn't rush to stay there again. Very very disappointed :o( 1SUSAN BOCKING - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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Good - though bags never arrived in our room had to go looking for them and the morning newspaper was never delievered 5KATE LAMBERT - Jun 3, 2011 Travelbug verified review
Pullman Auckland
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In a good area, surprised to have to pay to park in a 5 star. Nothing special and it was really easy to get lost from the car park to the rooms. Wouldn't stay there for the full price. 5SUZANNE FALLA - Jun 2, 2011 Travelbug verified review
Pullman Auckland
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We paid a very reasonable $35 for an upgrade to the new part of the Hotel and it was a lovely room. The pool,sauna and spa bath were great the next morning. Good value for the travelbug $99 deal plus the extra $35 upgrade charge. 5RICHARD FARLAND - Jun 2, 2011 Travelbug verified review
Pullman Auckland
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Good value for the price $99 not worth full price and no robe in room. We found the location a bit far from viaduct etc.and a hike uphill. Staff friendly and helpful. Thanks Travelbug. 5JOAN STEPHENS - May 31, 2011 Travelbug verified review
Pullman Auckland
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Good value for money! 5SHAWN WATSON - May 30, 2011 Travelbug verified review
Pullman Auckland
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Was ok, not 5 star, we had to ask for robes, slippers, body lotion and a clock radio! Rooms are small, very simple. Lady on reception was speaking in another language to a work colleague while serving me. Good location though. Plaster by the side of the pool which was a little gross. 1monique wright - May 30, 2011 Travelbug verified review
Pullman Auckland
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A great deal at $99. Nice hotel, clean and tidy. The room service dinner was prompt and tasty with a very polite waiter who asked permission to return in an hour to collect the tray which I left outside the door for him. 5TINA EMSDEN - May 30, 2011 Travelbug verified review
Pullman Auckland
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Great choice, walking distance to central Auck, staff and service great, very helful. However i would not pay full price, not sure how they got 5 star rooms very average Beth 5BETH THOMAS - May 30, 2011 Travelbug verified review
Pullman Auckland
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The hotel was lovely and has a luxury feel. However, I would have expected a five star hotel to have robes and a dresser to put your clothes in. Other than that, I was very happy with my stay. 5AMIE BLAZE - May 29, 2011 Travelbug verified review
Pullman Auckland
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Hey! We had a great stay!! We would suggest the rooms that view the city as the lights at night are awesome! Also, we suggest you take the upgrade to Executive lounge as the breakfast was good and the Happy Hours was well worth it! 5DAVID PENNINGTON - May 28, 2011 Travelbug verified review
Pullman Auckland
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Nice hotel,quiet and while a bit cramped - comfortable. Lacks depth of service to be 5 star rating compared to others. 5P JONES - May 27, 2011 Travelbug verified review
Pullman Auckland
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Well it was $99 but then the parking $26 after we were told $15 and we would be lucky to find a park, they also charged $50 on my credit card, they haven't got back to me yet five days and counting. One of the glasses were broken and three were dirty. Basin and bath wasn't clean but nether was the floor. It looked like it had the same décor as my house. Restaurant looked packed so we went to another. We really wondered how they got there five star, I've been to four star hotels in Hong Kong, Gold Coast, Glasgow, San Francisco and Singapore which astounded me. The Pullman was definitely in our view are a three star hotel. Maybe one day the Pullman will prove us wrong. 1COLIN MILFORD - May 27, 2011 Travelbug verified review
Pullman Auckland
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Overall our stay was satisfactory. Rooms were very neat and maintained to a hight standard. Staff were very friendly and willing to assist. Breakfast took very long to arrive at our room. A pleasant experience for the price. 5VINODHAN MUDALI - May 27, 2011 Travelbug verified review
Pullman Auckland
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For the price we payed it was worth it...would not pay full price to stay at the pullman hotel tho, it looks like a hosptial from outside, valet parking was a small fortune, room wasnt exactley 5 star and spa area closes real early...on a plus the staff were great and the gourmet burger was to die for! Thanks travelbug and treatme :) you guys rock 5HANA BOTTLES - May 27, 2011 Travelbug verified review
Pullman Auckland
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Outstanding value. Cannot be beaten for quality and comfort plus location. 5PETER O'BRIEN - May 27, 2011 Travelbug verified review
Pullman Auckland
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Great deal through Travelbug @ $99 per night. Good service, pitty didn't book a couple of nights. 5PHIL LEMON - May 27, 2011 Travelbug verified review
Pullman Auckland
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We had most enjoable stay, the meals in the hotel restaurant were very good. 5CAIRNS BILL - May 27, 2011 Travelbug verified review
Pullman Auckland
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We had most enjoable stay, the meals in the hotel restaurant were very good. 5BILL CAIRNS - May 27, 2011 Travelbug verified review
Pullman Auckland
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We had a most enjoyable stay... the facilities and staff where great really enjoyed the spa area and our room. Only negative was the Restaurant.. we were seated and ignored.. so after a long wait we left and went and ate at another Hotel! 5STEVE HALL - May 27, 2011 Travelbug verified review
Pullman Auckland
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Awesome value for money. spa are was amazing and very clean. real 5 star feeling. loved the continental breakfast. would love to go again, just waiting for the next cheap deal :) 5CLAUDIA BACHMANN - May 26, 2011 Travelbug verified review
Pullman Auckland
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The deal was supposed to be worth over $300, deluxe room with 1pm check out and a $25 credit, Im sure we got a budget room with some of the mini bar contents missing, so we had to get room service up so we were not charged for it, also parking is very expensive there as well, if you pop in and out it will cost you a fortune. And while it was a king size bed it was rock hard. 1STEVE CLAPHAM - May 26, 2011 Travelbug verified review
Pullman Auckland
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The room was comfortable and the service good. Too bad the pool and spa close at 10 so didn't really get to utilise them!!! Also, the breakfast wasn't that flash but the dinner was fantastic. 5Lucy E - May 26, 2011 Travelbug verified review
Pullman Auckland
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We have stayed at the Hyatt a few times and stayed here for the Diabetes Gala Dinner, and found now it is under new ownership it seems to have stepped up a lot in many areas, we were impressed. 5ALPINE TECHNOLOGY - May 26, 2011 Travelbug verified review
Pullman Auckland
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$99 you cant complain about the special price. Had difficulty finding the place but very good value for money and everything was well maintained. Would definitely stay here again - Good on ya Pullmans 5ROY POINTON - May 25, 2011 Travelbug verified review
Pullman Auckland
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Certainly value for money $99 - and was as advertised. Herald delivered and late check out was a luxury. We were in room 214 (no view to speak of) but certainly sunny outlook and space over a flat roof area. Bedding and toiletries were luxury. Staff very friendly and helpful. We are locals so took the time to go around the town and pretend we were tourists. We enjoyed the experience and thanks for the opportunity. 5GLENN PARTON - May 24, 2011 Travelbug verified review
Pullman Auckland
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Parking was over rated, very hard to try and find a vacant parking spot. The room we received had no view at all, but buildings all around.. Service was great and very friendly otherwise, although we should have been told how to use the card for the room... Unknowingly, we had to insert the card inside the room in order to make the power work... Would have liked to try out the facilities, but will definitely stay again at this place.. Second time lucky I guess... 5CLEMENT VAHAAKOLO - May 24, 2011 Travelbug verified review
Pullman Auckland
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This offer on Treat Me came up at an opportune time as it was my Husbands and My 25th Wedding Anniversary. We live in the Eastern Suburbs of Auckland which meant taxi in, taxi home for dinner, so not only cost effect, but also a nice experience. Of course at the time of buying the deal we didn't know what the hotel was going to be, but it said they had 5 Stars, so it had to be something reasonable. I really think it is more at the top end of 3 to 4 star. The hotel I thought looked a bit tired, I would have thought for 5 stars there would have been dressing gowns and slippers. All in all, apart from that, it was a great stay and the staff were nice and helpful and friendly. 5LINDA ULYATT - May 24, 2011 Travelbug verified review
Pullman Auckland
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Won the auction and stayed in room 452 a residential suite - kitchen,lounge,separate bedroom wow the space.Lovely balconey.Service good and the breakfast buffet all freshly cooked and to suit your taste ie eggs or waffles cooked just for you and food selection to suit anyone.Plenty of newspapers at reception. 5JEFF BENSEMANN - May 24, 2011 Travelbug verified review
Pullman Auckland
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Good value and everything fine except for their concerns about the use of a Debit Card. They made a bit of a hooha and took $50 deposit off that same card. Shame really because they have enough detail to track customers so there need not be any anxiety attached to the use of a Debit Card. Parking charge needs to be outlined in advance. 5MALCOLM COOKE - May 23, 2011 Travelbug verified review
Pullman Auckland
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Great hotel, staff were very friendly. Rooms were clean and well stocked with the essentials. I wouldn't however, recommend the eggs benedict on the room service menu. It was absolutely awful. The hollandaise was so bland, I am pretty sure white bread would have more flavour and the eggs were served hard. Very disappointing. Overall, a great stay and I will definitely be back :) 5Rachel Leader - May 22, 2011 Travelbug verified review
Pullman Auckland
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Good Service, Comfortable stay =) 5COREY JOHNSON - May 22, 2011 Travelbug verified review
Pullman Auckland
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Fantastic value for $99. We also liked the fact we were treated like any full-paying guests:) Staff are a treat...not stuffy like other 5 stars. 5S Woods - May 22, 2011 Travelbug verified review
Pullman Auckland
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Paid $99 which seemed to be a fair price for this hotel however... would rate it in the 4 star( max) category. It is an older style hotel on the fringe of CBD, close to Uni, with smaller traditional 80's style hotel rooms & bathrooms (rather than similar priced suites eg Heritage/ Metro) - we stayed in room 224, and although the rooms have been given an "update" the baths are very narrow/short shower over bath arrangements ... relics of the past - ours had the most disgusting blue and green stains with previous occupants body hairs, no robes as per most 5 star and attempting to visit pool/spa area (within hours), can lead to you being locked out , at side entrance which was not great, when swimming with kids! But good points ... bed was crisply made with double white sheeting duvet & no superfluous bed spreads/covers that are used by mutliple guests but not washed, latest copy on MIndfood Magazine in room, (but I didn't get a morning paper either! No i-phone/ charger ... but old retro exceedlingly loud ticking alarm clock, from which we removed battery to sleep , but Valet parking at $25 was reasonable and perhaps even cheaper than most at $30+, check-in was swift & polite. Best of all, were my favourite Roger&Gallet Toiletries in room - definately a Sofitel touch ... wish there was one here!!!! Would stay again if bath was clean!! 5JULIET SMITH - May 20, 2011 Travelbug verified review
Pullman Auckland
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A very nice hotel and lovely staff. The hotel room we stayed in was very noisy, we could hear people having conversations outside on the footpath and we unfortunately didnt get much sleep. 1BENJAMIN MCELWAIN - May 20, 2011 Travelbug verified review
Pullman Auckland
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Hi, We had a lovely stay thank you All was great lovely staff 5DONNA O'BRIEN - May 20, 2011 Travelbug verified review
Pullman Auckland
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Glad we didn't pay full price for this. I didn't think it was up to the 5 star rating. The decor was dated and towels had holes in them. I asked for a water view on the booking and the view we got was GORGEOUS up on the 11th floor. I also tried to find out about parking charges before i bought the deal but was not able to get any info from Travelbug. Travelbug, please provide that info on future deals. Having said that we paid $8 per day (weekend) for parking which was very reasonable. Gym was pretty cramped too. Didn't get to try out the pools. If it was a 4 star hotel i would be rating it 5+/5. 5Katie Dawson - May 20, 2011 Travelbug verified review
Pullman Auckland
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We had a wonderful time staying at the Pullman two weekends in a row and the staff were fantastic, helpful and friendly, everything was perfect. well done to the staff for the great atmosphere and all your hard work. cheers Janine 5JANINE VAN MARREWIJK - May 20, 2011 Travelbug verified review
Pullman Auckland
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Lovely hotel, room was clean and we had a great view. No complaints about anything, definitely worth the mystery deal price we paid! Although from recollection there was a NZ Herald included which we didn't get but otherwise we are two very happy customers! $15 parking is pretty reasonable for multiple entry full-day parking too. 5DIANA WATTS - May 19, 2011 Travelbug verified review
Pullman Auckland
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Had a great view over the park, a lovely big bed, and beautiful room. Felt the shower was a fraction narrow and probably needed a shower door rather than curtain, this felt more motel than 5 star. Overall a lovely quiet place to stay.Staff were friendly and happy to help. 5JACKIE MATTHEWS - May 19, 2011 Travelbug verified review
Pullman Auckland
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Fantastic value for money 5STANLEY HSIEH - May 19, 2011 Travelbug verified review
Pullman Auckland
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Had a wonderful night here. Service was brilliant as was brunch. Room was lovely and clean. Nothing was misrepresented. Just wonderful. Will definitely look at staying here again. 5KAREN KINLEY - May 18, 2011 Travelbug verified review
Pullman Auckland
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Hotel was GREAT! Hotel staff were nice! Our room was tidy! And parking was cheaper than expected at $15. We will be going back next chance! 5Richard Loft - May 18, 2011 Travelbug verified review
Pullman Auckland
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Lovely comfy bed and a nicely furnished room. Would stay again, especially for this discounted price :) 5BENJAMIN TELFER - May 18, 2011 Travelbug verified review
Pullman Auckland
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Great bed, lovely pillows and friendly staff. Self parking was resonably priced at $15/day and easily accessible. 5MICHELLE GLAMUZINA - May 17, 2011 Travelbug verified review
Pullman Auckland
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The room was nice enough but we were dissappointed by the view - especially considering I had phoned to ask about the room and been told there would be a nice view. Would have been nice to be warned about $15 parking during the phone call also! The toilet had not been cleaned properly which was a bit of a shock. Over all, just ok, glad it was a mystery special and not full price. 5LAURA DOWNEY - May 16, 2011 Travelbug verified review
Pullman Auckland
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Initially given a queen sized bed but when I told them I was promised a king sized one, they were happy to upgrade me to 7th floor without any fuss and extra charge considering we had our son sleeping with us. Very clean and excellent service. Staff courteous and helpful...Happy to recommend to others...:) Awesome view from our room. 5GRACE ROSILLO - May 15, 2011 Travelbug verified review
Pullman Auckland
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The room was nice enough for the price. The bed was excellent. I was a bit dissapointed to have to pay $15 for parking at a 5 star hotel. The room was a bit dated and I would say did not deserve a 5 star rating. Everything was spotless of course. I think a plunger coffee would have done well instead of instant. I would rate the experience 3.5 out of 5 5NIKOLAI SCHLABITZ - May 14, 2011 Travelbug verified review
Pullman Auckland
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The room had all we needed, lovely view from the 11th floor over the harbour and we were lucky enough to get into our room 3hrs early which was ideal as we had to get ready for a wedding. Friendly helpful staff, well worth taking a chance on the mystery deal! 5JOHN & HELENA SCHULER - May 14, 2011 Travelbug verified review
Pullman Auckland
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OK but rooms need a makeover. Shower over bath doesn't justify a 5 star rating. 5SETH BELL - May 14, 2011 Travelbug verified review
Pullman Auckland
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Great hotel, even though they have yet to updated it as Pullman only taken ownership last 3 months. I was told that they will be updating it all to meet Pullmans requirements and this will make the hotel even nicer. Rooms was nice, as was room service and breakfast was great. Will deffinetly stay again 5Lawrence Lotze - May 9, 2011 Travelbug verified review
Pullman Auckland
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This hotel was a great deal. From the moment we arrived we got 5 star treatment. The staff are so well trained and genuinely friendly and the hotel and rooms are immaculate. Would stay again. 5Steve Law - May 8, 2011 Travelbug verified review
Pullman Auckland
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Stayed two nights and the service was good and the view was excellent 5SHANE HUMBERSTONE - May 6, 2011 Travelbug verified review
Pullman Auckland
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Stayed here the week after opening and I was very impressed. Great service, beautiful rooms and a super-comfy bed. The breakfast in the lounge was outstanding. 5Daniel Bridges - Mar 3, 2011 Travelbug verified review
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