SKYCITY Auckland

SKYCITY Auckland Cnr Victoria and Federal Streets, Auckland view on map
SKYCITY Auckland
SKYCITY Auckland
  • Lovely room, very clean, tidy and well equipped. Staff were very helpful and pleasant and we had a great two night stay. Thank you. 5
    SPENCER LOVELL - Feb 24, 2013 Travelbug verified review
SKYCITY Auckland
  • Excellent room, great service, awesum central location, really enjoyed our stay here. Would definetly recommend to all. 5
    GERALD MELLISH - Jan 15, 2013 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
SKYCITY Auckland
  • Amazing room totally enjoyed ourselves. Was little disappointed to find after had booked online with our visa that the counter still asked for a 250$ cash holding fee for the room!! strange never had this before. 5
    PAMELA HUTCHINSON - Aug 13, 2012 Travelbug verified review
SKYCITY Auckland
  • It was a great stay but i was unimpressed having to pay $70 for 2 nights car parking!! all staff were verry friendly the the rooms were very nice. 5
    KAY NESDALE - Jul 22, 2012 Travelbug verified review
SKYCITY Auckland
  • Lovely stay, room was clean modern & staff very helpful. Location was excellent as well. 5
    RACHEL TAIKOKO - Jul 22, 2012 Travelbug verified review
SKYCITY Auckland
  • Thanks for making our wedding anniversary a good one. Cheers lance. . 5
    LANCE FARROW - Jun 9, 2012 Travelbug verified review
SKYCITY Auckland
  • Good quality room for 5 nights. Enjoyed in room dining and breakfast. Good value.Very convenient to city. Quite busy at times so allow time for front conterand lifts. Car parking was $20.00 for 5 days as car not used. 5
    DAVID HAYES - May 14, 2012 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • Wonderfull wondeful enjoyed every moment,plans to do it aagain.The hospitality was wonderful.The prices the food awesome.Thank you travel bug for an awesome deal. 5
    PHILOMENA TIPENE - May 6, 2012 Travelbug verified review
SKYCITY Auckland
  • Thank you so much for a great stay in Sky City Auckland. We enjoyed our stay and most certainly will come back again. I will not forget the friendliness from your staff especially to a porter guy by the name of Dicky, People like Dicky make the stay most enjoyable with the friendliness he gave. Keep him on .Thumbs up 5
    TANIA PARK - Apr 26, 2012 Travelbug verified review
SKYCITY Auckland
  • Very enjoyable stay. We enjoyed our meal in the Fortuna Restaurant. 5
    JOAN STEPHENS - Apr 5, 2012 Travelbug verified review
SKYCITY Auckland
  • Considering it was such a big complex/operation there, I was pleasantly surprised to find plenty of staff who were very switched on and attentive. The room looks like it had just been redecorated and was beautiful. The bed was enormous and very cosy, and the curtains did a great job at blocking out the sun. Parking charges aren't stated on the booking website so I had to call in advance, and discovered they were $20 per exit from the carpark, or $30 per day for valet parking. I took the latter option and was charged only $30 for my 2 night stay which was very reasonable and the service was great. My only gripe was with access to the swimming pool, you have to walk through a public area to get there. We received many bemused looks as we were walking past the casino, bars and restaurants in our swimsuits, white robes and slippers on a Friday night!!! 5
    MATTHEW - Mar 17, 2012 Travelbug verified review
SKYCITY Auckland
  • Once again lovely room great service always a pleasure to have a night away there. 5
    CHRISTINE KING - Mar 16, 2012 Travelbug verified review
SKYCITY Auckland
  • A great place to stay. pleasant concierge staffs. room is spacious and clean. highly recommended. 5
    WINSTON TAN - Mar 5, 2012 Travelbug verified review
SKYCITY Auckland
  • Really nice place to stay,tasteful decor, clean and comfortable. 5
    NIKI PARTSCH - Jan 29, 2012 Travelbug verified review
  • Dear Niki, Thank you for your recent review of SKYCITY Hotel. I am pleased you found our rooms be clean and comfortable with a tasteful decor. SKYCITY Hotel team looks forward to welcoming you back soon. Kind Regards Admir Mullaaliu Hotel Operations Manager SKYCITY Hotel
    SKYCITY Auckland
SKYCITY Auckland
  • We had a Courtyard facing room which was very quiet, no road noise. Every day I had to phone for extra towels and glasses as they only left 2 sets and there was 3 of us. My only real complaint was with the Internet charges which were outrageous. It constantly defaulted back to the sign in page, and I spent 4 X as long trying to connect as what was actually spent online. I got a $80 bill on check out for at most a couple hours of internet time, I voiced my displeasure and got it down to about $40 which for 3 nights is rediculous as anywhere in US and Canada it's complimentary. The new Countdown Supermarket is a block away so buy your water and soft drinks there rather than at a eatery. Overall I would recommend, but avoid using their internet. 5
    DENISE PIDWERBESKY - Jan 22, 2012 Travelbug verified review
  • Dear Denise. Thank you for your review of SKYCITY Hotel and your constructive feedback. I am pleased you enjoyed the courtyard facing rooms. Also, thank you for the points raised as we strive for improvement. SKYCITY Hotels team looks forward to welcoming you again soon. Regards, Admir Mullaaliu Hotel Operations Manager SKYCITY Hotel
    SKYCITY Auckland
SKYCITY Auckland
  • We were very happy with our room, however we were never informed that we needed to give a credit card or $500 deposit upon check-in. We didn't have a credit card so luckily we had the deposit, however it ruined our plans for going out as we weren't prepared to be $500 down...Reception workers could have been friendlier - our parking ticket was flicked to us over the desk. 5
    JENNY RICHARDS - Jan 4, 2012 Travelbug verified review
  • Dear Jenny, Thank you for your review and rating of our property. I am pleased you were happy with the room and I am disappointed you were not informed prior of our bond policy. We make every attempt to inform our guests and have the following notice when booking: Please note SKYCITY Hotel has a no party policy. A valid credit card (NOT debit card) is required upon arrival. An imprint of your credit card will be taken and the final bill will be settled on check out. Guests paying by debit card will need to present a valid credit card on arrival. NZ$500 Cash Bond will be required upon check-in if paying Cash / EFTPOS. Please note that you may be asked for photo ID at time of check in. I trust above explanation is satisfactory and we welcome you back at SKYCITY Hotel. Also, I would like to apologise for the unacceptable behaviour of the staff, this is not the level of service we provide to our guests. Thank you for bringing this to my attention as we strive for improvement. Kind Regards, Admir Mullaaliu Hotel Operations Manager SKYCITY Hotel
    SKYCITY Auckland
SKYCITY Auckland
  • We were absolutely blown away with the reception staff right up to the breakfast. The room was gorgeous and our stay was perfect. Thank you. 5
    WAYNE LEWIS - Jan 2, 2012 Travelbug verified review
  • Dear Wayne, Thank you for your recent review. We are glad you had a perfect stay and we look forward to welcoming you soon. Kind Regards, Admir Mullaaliu Hotel Operations Manager SKYCITY Auckland
    SKYCITY Auckland
SKYCITY Auckland
  • Thanks for the upgrade, I enjoyed the room with a view. 5
    BILLL RUMBLE - Oct 13, 2011 Travelbug verified review
  • Dear Bill, thank you for your review. I am pleased you enjoyed the complimentary upgrade to one of our Premium Suite Kings. We look forward to welcoming you back at SKYCITY Hotel. Kind Regards, Admir Mullaaliu, Hotel Operations Manager, SKYCITY Hotel
    SKYCITY Auckland
SKYCITY Auckland
  • I have stayed at Sky City before and have high expectations. Everything was as expected on this occasion. The room was clean and spacious. The bathroom was clean and well appointed. The personnel were pleasant and co-operative. The new Fortuna restaurant is far better for guests. Rebo food was excellent and the staff were great. 5
    TREVOR GOODWIN - Sep 28, 2011 Travelbug verified review
  • Dear Trevor, Thank you for your positive feedback. We are glad you had a great stay and look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Excellent accomodation. Fantastic location and ammenities. I highly recommend this hotel. 5
    OLIVIA CRISP - Sep 20, 2011 Travelbug verified review
  • Dear Olivia, Thank you for your outstanding feedback and recommendation. We are glad you had a great stay and look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • We enjoyed our stay very much. The reception staff were friendly and competent and nothing was too much trouble for them. We had a child under 2 years in our party and were pleased that the rooms were spacious enough for the cot and quiet enough for sleeping patterns, etc. It was a great place to stay, being central and within walking distance of all we wanted to do and see. I would definitely recommend it to anyone and would stay there again. 5
    JUNE LOUISSON - Sep 11, 2011 Travelbug verified review
  • Dear June, Thank you for your positive feedback. We are glad you had a great stay and look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Enjoyed our stay, can't complain about the location. Thanks to the hotel for the $5 chip vochure we recieved on check in we won back the cost of our accommodation!! :O) the only thing about the room was that the edge panel on the bathroom door was coming off. didn't affect use of the door but not to posh. The only complaint i would have is that the cost of self-parking and valet parking are not stated on the travel bug page and should be - so that there are no hidden costs. apart from that, great stay, had fun :O) this was our second stay, and will probably come back in the future. 5
    KIM MARCALI - Jul 2, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. Your recomendation has been noted regarding parking so we will make this clear on Travelbug. Congratulations on your win and we look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Natalie Pevats Hotel Revenue Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Had a great time at Sky City. Had a problem getting our breakfast on the first morning as the Fortuna Restaurant was under renovations, had to go to another restaurant, which was fully booked. Was not very happy. Decided the next day to have room service!! Excellent, they should have told us when we booked in that the restaurant was under renovations, would have ordered room service both mornings. 5
    COLETTE WHEAL - Jun 25, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. We apologise for the disruption caused by Fortuna being closed, good news is the refurbished Fortuna is opening this month! We get alot of positive feedback about our room service breakfast so we are glad you enjoyed it. We look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Natalie Pevats Hotel Revenue Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Excellent night great room very clean we will be back there thats for sure. A+++ 5
    JACQUELINE FENWICK - Jun 10, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. We take pride in the high standard of our housekeeping team so your positive comments are appreciated and will be communicated to the team. We look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Enjoyed our stay. Thanks 5
    DAVID ASHBY - May 26, 2011 Travelbug verified review
  • Hi David, Thank you for your positive feedback. We are glad you had a great stay and look forward to welcoming you back to SKYCITY Hotel. Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Good stay, unfortunately get up late and have no enough time to have a taste of the breakfast 5
    MIAOMIAO WU - May 16, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. We look forward to welcoming you back to SKYCITY Hotel. And next time we hope you get the chance to try our great breakfast! Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Great stay,everything was all arranged perfectly on our arrival.really nice room and great service.cheers! 5
    SHARI STEVENSON - May 10, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. We look forward to welcoming you back to SKYCITY Hotel for another great experience! Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Our family very happy to stay!!!! 5
    ZHIPEI OU - May 9, 2011 Travelbug verified review
  • Dear Valued Guest, Thank you for your review and feedback. We look forward to welcoming you and your family back to SKYCITY Hotel someday soon! Kind Regards, Admir Mullaaliu Hotel Operations Manager
    SKYCITY Auckland
SKYCITY Auckland
  • Really enjoyed our stay at SkyCity! Staff where really friendly and helpful, room service food & cocktails where great. Only complaint there was construction going on and starting before 0700! If I come back to Auckland would defiantly stay again :) 5
    JASMINE WOOD - Apr 24, 2011 Travelbug verified review
  • Thank you for staying at SKYCITY Hotel, we appreciate your feedback. SKYCITY Hotel redevelopment is well underway and is scheduled for completion in time for the 2011 Rugby World Cup. We apologize for the disruption and look forward to welcoming you again in the near future!
    SKYCITY Auckland
SKYCITY Auckland
  • Nothing to complain about, efficient staff, room ok, everything (like leaving baggage to store) handled with a smile. Not an athmosphere to brag about but top location and more than compatible price. 5
    DIETRICH HOELLHUBER - Apr 21, 2011 Travelbug verified review
  • Thank you for staying at SKYCITY Hotel. We appreciate your feedback and look forward to welcoming you again in the near future!
    SKYCITY Auckland
SKYCITY Auckland
  • Coffee stains on saucers did not go down well, room was like an oven when we arrived 28 degrees I would have thought someone could have checked the air conditioning controls when cleaning the room, other than that the rest of the room was spotless ,our stay very pleasant ,food excellent,reception good ,and our winnings paid it all .some consideration to the elderly re room location would help a great deal ,the walk from the lift down those "to us" 5 mile corridoors was utterly exhausting regads colin 5
    COLIN ROGERS - Mar 7, 2011 Travelbug verified review
SKYCITY Auckland
  • We had a nice time at Sky City for the night, then across the road to the Grand for the second night up in Akld, it was great there...Sky City upgraded us, as did the Grand. Sky City was ok, we got the same room we had when we were up for the U2 Concert, but the toilet was still on a kind of lean??!! and one blind was broken, main sink in the bathroom was blocked as well. The strawberry choc platter was not that great....the fruit was a bit bruised or mushy...the vino on arrival was okayyy could have been nicer tasting :) But the Grand was awesome! They upgraded us there and we really enjoyed our room and the facilities. The breakfast buffet was fabulous! 5
    MAUREEN TUKAROA-BETHAM - Jan 26, 2011 Travelbug verified review
SKYCITY Auckland
  • Room and hotel lovely very clean and welcoming. Offered room upgrade to grand city hotel also. Was kept waiting in lobby bar for an hour for this to be cleaned which was disappointing until 6pm but was given free drinks and when room was ready was sent a food platter to the room for the inconvienience so great customer service and awareness of wait. Had a lovely meal in orbit restaurent too. 5
    CASSIE SMITH - Jan 9, 2011 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • The package deal was amazing! The room was fantastic and we will be staying there again for sure :) 5
    HELEN SAO - Nov 19, 2010 Travelbug verified review
SKYCITY Auckland
  • I was very satisfied with the Sky City Hotel from the moment I arrived until I checked out. Great room, spotlessly clean, excellent staff and good selection at breakfast. I highly recommend. And very good rates through Travelbug. 5
    TREVOR GOODWIN - Nov 2, 2010 Travelbug verified review
SKYCITY Auckland
  • Same as Kris Mee Usual Skycity package deal problems, nothing that was supposed to be included in the package was either ready or included, had to battle for everything when we got there, then had to battle once again at checkout when we found all the supposedly included items charged to our room (full price of course). All the usual head scratching and puzzled looks from staff thank god past experience has taught me to take a full printout of the package description. 1
    BRUCE RAINEY - Oct 28, 2010 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • We had a lovely time.Service was great,our room lovely and clean.Bed super nice.Hated loosing the $20 worth of chips we were given at check in at the casino.Dragged the wife away before from the tables before getting hooked.Great location,walked around the viaduct on a beautiful evening.Cant wait to do it all over. 5
    JAMES WEARNE - Oct 27, 2010 Travelbug verified review
SKYCITY Auckland
  • Usual Skycity package deal problems, nothing that was supposed to be included in the package was either ready or included, had to battle for everything when we got there, then had to battle once again at checkout when we found all the supposedly included items charged to our room (full price of course). All the usual head scratching and puzzled looks from staff thank god past experience has taught me to take a full printout of the package description. All this hassle for $325, i think we'll just say weve learned our lesson and will be staying elsewhere from now on. 1
    Kris Mee - Oct 26, 2010 Travelbug verified review
SKYCITY Auckland
  • Fabulous stay. Lovely room and facilities. Great checkin staff. Only problem we had was being woken by cleaning staff each morning. 5
    Tracy Wilson - Oct 12, 2010 Travelbug verified review
SKYCITY Auckland
  • Great room with fantastic view, will definitely be back. Only problem was the bathroom where the steam extraction didn't seem to be working. 5
    John Easton - Oct 10, 2010 Travelbug verified review
SKYCITY Auckland
  • Good value, comfortable attractive room, fantastic access to pool, restaurants, downtown. Front desk understaffed and not worth waiting in queue eg to validate parking coupon. Room had blue night lights on all light switches and power points which were too bright during the night. Mini bar had item missing which we had not used - reception did not charge us for this, so good decision. Would stay again. 5
    S Huxtable - Oct 10, 2010 Travelbug verified review
SKYCITY Auckland
  • Hubby loves staying here at SKY CITY! We had a good stay, lovelyyyyy room, to die for :) 5
    Maureen Tukaroa-Betham - Oct 8, 2010 Travelbug verified review
SKYCITY Auckland
  • Our stay at SKYCITY was fantastic.Really great room with big super king bed.Great heplful check in staff. Heaps of places in eat at reasonable prices. Will stay again soon. 5
    kathleen van spaandonck - Oct 3, 2010 Travelbug verified review
SKYCITY Auckland
  • Nice hotel and good restaurants, we really enjoy this holiday. thanks. 5
    Yuan Zeng - Sep 19, 2010 Travelbug verified review
SKYCITY Auckland
  • Very comfortable bed, plenty of pillows, clean room. Check mini bar on entering, found 3 empty bottles, 1 spirit, 2 wine,reception very good at rectifying this. Would stay again, without question. 5
    Tony Brunt - Aug 17, 2010 Travelbug verified review
SKYCITY Auckland
  • All good, nice stay. Room was clean, service was great and location perfect. 5
    John Serepisos - Jul 26, 2010 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
SKYCITY Auckland
SKYCITY Auckland
SKYCITY Auckland
SKYCITY Auckland
  • Had a great stay at Sky City Hotel. Will stay there again sometime. 5
    Hayden Tinsley - Feb 12, 2010 Travelbug verified review
SKYCITY Auckland
  • Good place to stay no need to drive , good curtains allow a good sleep in 5
    mark hooton - Jan 16, 2010 Travelbug verified review
SKYCITY Auckland
  • We stay at Sky City a lot and always enjoy our stays,rooms great service excellent,great for parking and dont have to move anywhere else.Look forward to going back in April 5
    Bruce Hemingwy - Jan 14, 2010 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • Excellent hotel. Great service from all staff, clean, nice sized room with a great view which we had requested. Room was nice and quiet and great heavy curtains which allow a decent sleep in! Recommend to all, we will be staying again. 5
    Sarah A - Jul 25, 2009 Travelbug verified review
SKYCITY Auckland
  • Great room but very BAD view. Booked one of the top floors but unfortunately got a room facing the other direction (not town). That was my fault i guess for not thinking about it (hence thumbs up). I would highly recommend requesting city view. 5
    Rami Elbeltagi - Mar 23, 2009 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • Great location. Room comfortable. A bit claustrophobic with no windows opening or balconies. Free valet parking was a real bonus. Overall a good experience. 5
    Glenda Morgan - Feb 1, 2009 Travelbug verified review
SKYCITY Auckland
  • Very delighted with our stay at Skycity Hotel, we were even upgraded without realising until our departure to a executive suite. So big thumbs up there, most impressive. 5
    CHERYL ARNOLD - Jan 1, 2009 Travelbug verified review
SKYCITY Auckland
  • Concierge staff fantastic! Loved the wine in room, choc tower and bath kit. (we got the do not disturb package). Room was clean and well presented. Will stay again! 5
    LAURA MCCONCHIE - Dec 18, 2008 Travelbug verified review
SKYCITY Auckland
  • Awesome night! Big thanks to the extremely helpful staff and concierges! Loved every second of it! Had the best nights sleep of my life! VERY comfy beds! 5
    Kimberley Oram - Dec 1, 2008 Travelbug verified review
SKYCITY Auckland
  • LOVED IT! Had a goodnight sleep, woke up re-freshed. Highly recommended. 5
    Tyson Falala - Sep 15, 2008 Travelbug verified review
SKYCITY Auckland
SKYCITY Auckland
  • Excellent in every way. Great location, lovely room (with stunning city view!) and friendly and efficient staff. Ordered room service breakfast on two mornings which arrived at exactly the time specified and was cooked to perfection. I would definitely recommend and stay again in future. 5
    Simon Spenceley - Mar 23, 2008 Travelbug verified review
SKYCITY Auckland
  • Great place to stay, even better as we were upgraded to a massive two room with the biggest bed I,ve ever seen. All this for no xtra money. 5
    Lyn Adams - Feb 26, 2008 Travelbug verified review

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