Terrace Downs Resort

Terrace Downs Resort Coleridge Road, Windwhistle, Christchurch view on map
Terrace Downs Resort
  • Our terrace villa was lovely to stay in.we took our own breakfast things and had a great dinner in the restaurant - tried the thar and the hare - both delicious and staff service was helpful and attentive until we had ordered, however they did not come back to refill our water classes (i would have liked a carafe on the table if they could not check us regulary) the salad bar and dessert buffet were pathetic. The daughters and i had a hilarious "spa" in the bath with our togs on - i agree with other reviews that a proper hot tub would be great - we had taken our togs expecting one to be there. (a pity the boys couldn't fit in as well!!) the golf was average considering the frozen conditions but enjoyable all the same. Would go back again but for a longer stay as one night was a bit rushed. But i do recommend to ring and check to see what was available before you arrive as it's a long way to find food if a wedding takes priority over other guests and i was disappointed that the archery was unavailable and us girls had nothing to do at the resort while the golfers played - so we went for a trip out to mt sunday (awesome views!). 5
    DEBRA HARRIS - Jul 6, 2012 Travelbug verified review
Terrace Downs Resort
  • Absolutely lovely place to stay but there was a wedding & we were not informed that the whole place was booked out - so therefore couldn't eat there! also could not check in til 4.30 as villa not ready & we arrived @ 3pm - got told to go to the kirwee pub to wait! miles away so we waited outside in the freezing cold drinking our own wine - not anything from terrace downs except sorry! probably won't go back v poor customer service - the wedding took all priority & we felt like we were just a nuisance!!! by the way they had emailed me to remind me about my booking a week prior with absolutely no mention of the fact that we would not be able to eat there & food elsewhere is miles away - poor poor organisation form thier end. . 1
    DEBBIE HAMILTON - Jun 12, 2012 Travelbug verified review
Terrace Downs Resort
  • Awesome time we had the most amazing weather and lovely meal in the Restaurant. Great game of golf and relaxed afterwards with a couple beers. Highly recommond!!! 5
    NICKY GLASSEY - Apr 27, 2012 Travelbug verified review
Terrace Downs Resort
  • Great place to stay we went as a group of 10 and had 2 units it all worked out really well we also had 2 rounds of golf and we all thought the course was fantastic the staff were great as was the meal if they do the deal again we all want to go back again 5
    PAUL NICOLL - Apr 19, 2012 Travelbug verified review
Terrace Downs Resort
  • The venue is awesome, acommodation is great - always very clean, beds very comfortable for us, feather pillows etc, and if you take some simple food to this fully appointed kitchen and just dine in the comfort of your own awesome apartment with the view,spa bath etc..you will not be disappointed. On the rare occasions we've had to rely on the service wev'e had some hilariously entertaining experiences this time in Tilleys but this time they compensated us heavily and we felt they're learning who its about....there seems to be a staff training / satisfaction issue. Avoca Fine Dining has been replaced by a steak house, although pricey had wild Thar (delicious)and Hare on the menu.. our waitress was lovely, the salad bar was sadly lacking and boring with 3 options. We absolutely love the aprtments but still wary of the service in other areas. 5
    Heather & Alan - Mar 31, 2012 Travelbug verified review
Terrace Downs Resort
  • Had a very relaxing time, enjoyed a round of golf the course was in great shape. Would definitely go again. Thanks 5
    VICKI HIGHT - Mar 19, 2012 Travelbug verified review
Terrace Downs Resort
  • Great accommodation. Great golf course in one of the most beautiful back drops new zealand has to offer 5
    SIMON WOOD - Mar 18, 2012 Travelbug verified review
Terrace Downs Resort
  • Terrace Downs is just idyllic, what ever time of year you go :) The horse riding was fantastic, something my littlies could do (not alot there for kids otherwise). I feel it could benefit from a pool and hot spa looking out on the mountains. The food from the restaurant was great. Good service but internet was down when we stayed. From prev stays there, it is usually up and running no problem. Can't recommend it enough :) 5
    PAUL MARTIN - Mar 5, 2012 Travelbug verified review
Terrace Downs Resort
Terrace Downs Resort
  • Fantastic accomodation, the villas are awesome. We were looking forward to trying the new grill pizza bar and was disappointed the grill was not open, it had major cracks through the pizza oven, doesnt look like there is any hurry to fix it. Having stayed before we took our own food as the other restaurants are pretty disappointing, average food that is overpriced and confused. 5
    ROCHELLE CLARK - Feb 7, 2012 Travelbug verified review
Terrace Downs Resort
  • Lovely stay. apartment great.well equipped.booking out a bit disappointing. we paid the mini bar bill before we left but was telephoned at home when we returned and asked to settle it. 5
    JEAN HALL - Jan 19, 2012 Travelbug verified review
Terrace Downs Resort
  • We had a wonderful night, great accommodation and golf course. Didnt use the restaurant etc, took our own food and drink and sat outside our unit and enjoyed the view. Will definately go back. 5
    BRIDGET WALLACE - Jan 11, 2012 Travelbug verified review
Terrace Downs Resort
Terrace Downs Resort
  • Just beautiful accomadation - just a shame about breakfast - for $32.00 for a cooked breakfast you would expect a buffet not just a piece of bacon/eggs/tomatoes/1 peice toast. Next time would take own breakfast. 5
    KEVIN & LESLEY ALLAN - Dec 20, 2011 Travelbug verified review
Terrace Downs Resort
Terrace Downs Resort
Terrace Downs Resort
  • Positives Great environment, nice rooms, great golf course, good food, friendly staff. Negatives Staff competency - 3 separate interactions (of a total of 6) were poor, 1 at reception on arrival (was disorganised and forgot to make restaurant booking, she had asked if she could make it for us), 2 at the bar (drinks orders had to be repeatedly followed up on). All in all a very nice stay but would not go back with an expectation of great service. 5
    DEAN GRAY - Oct 31, 2011 Travelbug verified review
Terrace Downs Resort
Terrace Downs Resort
  • Great weekend, fantastic Golf Course, Great service, Excellent value for money A1+ Thank You :) 5
    CHRISTINA JOHNS - Oct 29, 2011 Travelbug verified review
Terrace Downs Resort
  • Great accommodation and meals in the restaurants. Enjoyed the golf course and the carts made it even better. 5
    JOHN KELLAND - Oct 21, 2011 Travelbug verified review
Terrace Downs Resort
  • We had an absolutely awesome time at Terrace Downs. The Treat Me Special was fantastic value. The four of us had many laughs on the golf course, an excellent meal at the Avoca restaurant - fire roaring it was lovely!!! Brekkie was good too. Will definitely be back. It was a relaxing break from ChCh - just what the doctor ordered!!! Thank you to all the staff for making us feel so welcome and comfortable. 5
    SANDRA WALKER - Oct 21, 2011 Travelbug verified review
Terrace Downs Resort
  • Had a lovely couple of nights with some great friends. Lovely meals in Avoca and were well looked after by all the staff. Thanks very much Terrace Downs, we'll be back! 5
    FIONA SCOTT - Oct 16, 2011 Travelbug verified review
Terrace Downs Resort
  • Fantastic, accomodation was incredible, food sensational. did not get to play golf due to weather but course looked fantastic. A bit pricey tho so come armed with serious plastic!!!! 5
    CRAIG SMITH - Oct 14, 2011 Travelbug verified review
Terrace Downs Resort
  • First timers at Terrace Downs. Birthday golf treat for my husband. Great price package through Treat Me Daily Deal. Stayed one night. Great accommodation very clean & spacious. Restaurant was very busy. Stayed to watch The Rugby on big screen in the bar. Was asked to move because the stools were reserved ! We didn't!! we weren't eating so felt the stools were for drinking on. Waitress didn't argue. Breakfast good but did run out, could have been hotter.Needed more seats outside and more staff in kitchen and bar service was poor. But all in all a lovely weekend . The grounds are great and his golf score was good too! 5
    JEAN HALL - Oct 14, 2011 Travelbug verified review
Terrace Downs Resort
  • We had a great couple of days at terrace downs. Nice villa with plenty of room for two couples. It was everything the package offered. Friendly helpful staff, great food and average golf on a great course. If you are booking at the restaurants it pays to mention that you are a house guest or you might miss out. 1
    LYN ROBERTSON - Oct 13, 2011 Travelbug verified review
Terrace Downs Resort
  • Always good when we go to Terrace Downs. I would warn others that they should ask if either of the restaurants are booked for private functions for the nights you are staying. It's a long way to go and find out you needed to bring food for dinner - not good communication from Terrace Downs staff given that I had rung them twice in the two weeks leading up to the day. 5
    DARRIN ENTWISTLE - Sep 30, 2011 Travelbug verified review
Terrace Downs Resort
  • Great spot - second time we've been there and intend to do it again. Great accommodation, fantastic food. Enjoyed the golf too. Friendly staff. Thanks 5
    ALAN PERRY - Sep 25, 2011 Travelbug verified review
Terrace Downs Resort
  • Had a fantastic time at Terrace Downs last weekend. We shared a 3 bedroom villa with 2 other couples and it was warm,comfortable and spacious. Beautiful food was had at both "Avoca" and "Tilleys" restaurants and was great to see Ireland take Australia out in that game of the RWC on the big screen at the end of the night.Recommend the "Washpen Falls" walk up the road a bit. We also did another good walk down to the river which went down from the end of the rugby field.All in all, a great place to stay. PS: Juanita- thank you for the lovely service you gave us in the restaurant.They are lucky to have you there- so friendly and helpful. Jude Granger- September 2011. 5
    JUDE GRANGER - Sep 23, 2011 Travelbug verified review
Terrace Downs Resort
  • Our stay at terrace downs resort was fantastic, wish could be longer... all of us(four) are absolutely enjoyed the weekend away from chch. 5
    FIONA ZHANG - Sep 16, 2011 Travelbug verified review
Terrace Downs Resort
  • A truly fabulous night and very good golf in spite of the howling nor-west. The apartments were more than comfortable and we enjoyed dining in our own apartment. Breakfast very substantial but could have been hotter. thankyou! 5
    BARBARA RYAN - Sep 16, 2011 Travelbug verified review
Terrace Downs Resort
  • We longed to stay at TD. With treat me a group of -4- with different intersts grabbed the oppotunity and enjoyed the stay. Having said that if it wasnt for treat me prices we would have felt quite cheated. Ahh the meals where 5 star prices with 3 star results. Havind said that the staff were fantastic and were so motivated and really cool . We want to visit again and will e=when a treatme dael comes up. No way for a 350 night per couple. 5
    MARTIN COCHRANE - Sep 2, 2011 Travelbug verified review
Terrace Downs Resort
  • 3 Bedroom Villa was excellent. Double spa in the master ensuite was the icing on the cake. Amazing views. Golf course was great as always. Breakfast a tad mediocre for such a high end resort. Room service is available but no menu is supplied in the room for some reason? No Sky Movies, but almost every other channel which was odd. Overall great place, will definately return! 5
    NICHOLAS SMITH - Sep 2, 2011 Travelbug verified review
Terrace Downs Resort
  • Hi, We enjoyed our stay immensely, however, it was marred slightly by the appalling service in the restaurant in the two evenings. On the first night we had a meal in "Tilley's Bar and Restaurant" and had to wait for over 30minutes after eating our main course for someone to offer us the menu for deserts. Three of us knew what we wanted but when we were given the desert menu it had changed from the one we picked our mains from. Not really a problem but the twenty minute wait for the desert to arrive was a bit disapointing. The next evening we dined in the "Avoca Restauraunt" which we were really looking forward to as it was advertised as Fine Dining and from the advert "Avoca Fine Dining The Resort's Signature Restaurant, known for a range of delectable entrees, mains and desserts and a service level to satisfy even the most discerning guest." We had booked this the previous week and all brought our best clothes for the evening. We were mightily disappointed again. Fine dining it definitely was not. We asked what the dress code was and were told "Smart". To arrive there and be met with a very noisy restaurant with children running around and guests dressed in jeans and tee shirts immediately let us down. We were out of place and felt we were in a "HoonHay 88 family buffet style restaurant" instead of what we were led to believe. The food, however, was fantastic and could not be faulted. What could be faulted thought was yet to come. After finishing our main course we waited for 45minutes before my partner finally went up to one of the three staff to ask for the desert menus. It couldn't possibly be as bad as the night before but after ordering twenty minutes later we had another 40minutes to wait for the deserts. This only arrived after I again went up and complained about how much longer we had to wait.....it immediately came out then !!! So in summery, the stay was relaxing and fun. The golf was great but the service was abysmal.....sorry to say. Kind regards Eddie King 5
    EDDIE KING - Sep 2, 2011 Travelbug verified review
Terrace Downs Resort
  • We went away with two other couples for a restful and relaxing weekend with nothing on our minds but great company, good food and fine wine. Had a lovely time. Thoroughly enjoyed the views, the meal out one evening was superb. Thanks Terrace Downs. Great place for a special ocassion and recharging the batteries. 5
    BRIAN DOUGLAS - Aug 20, 2011 Travelbug verified review
Terrace Downs Resort
  • Awesome weekend. Great staff service and an all round first class experience 5
    WAYNE JOHNSTONE - Feb 14, 2011 Travelbug verified review
  • Many thanks for your review Wayne. We are all pleased that you had a great weekend with us at Terrace Downs.
    Terrace Downs Resort
Terrace Downs Resort
  • Terrace downs is the best place we have ever stayed at,the stunning views,beautiful golf course and great activities to do.The whole complex is exceptional,fabulous food,lovely villas and great staff makes your stay memorable. 5
    Heather Jones - Nov 18, 2010 Travelbug verified review
  • Hi Heather, Many thanks indeed for your great feedback! So pleased to hear your stay met (and hopefully exceeded) your expectations. Our new GM (international 5 star resort experience) has certainly lifted things for us to the level we want to be operating at - and he is only getting started! Exciting times ahead, and hope you are able to come back and stay again soon. Best regards, Jon Doherty
    Terrace Downs Resort
Terrace Downs Resort
  • Truly a fantastic time, our unit was superb. Top marks to all the staff of Terrace Downs. 5
    Bev Larsen - Nov 17, 2010 Travelbug verified review
  • Hi Bev, Thank you indeed for posting your positive comments. We very much appreciate you taking the time in doing so. All of us at Terrace Downs are so pleased you can take away some great memories of your stay at our high country resort. Thank you once again and we hope to see you back at Terrace Downs soon. Best regards, Jon Doherty Director of Sales & Marketing
    Terrace Downs Resort
Terrace Downs Resort
  • A first class experience in beautiful surroundings and was a perfect venue for our group. Highly recommended that you try some of the activities, clay bird shooting was a big highlight. 5
    Paul Lester - Oct 8, 2009 Travelbug verified review
Terrace Downs Resort
Terrace Downs Resort

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