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Mercure Queenstown Resort
Mercure Queenstown Resort Sainsbury Road, Fernhill, Queenstown view on map
Mercure Queenstown Resort
95%
125 user reviews
10
Photo of - Mercure Queenstown Resort
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***TRAVELBUG AWARDS - BEST IN REGION 2013***
Mercure Queenstown Resort offers majestic 180 degree views from a unique vantage point in Queenstown.
Spacious accommodation rooms with either lake or garden views. Rooms feature 26” LCD TV, mini bar, coffee and tea making, in room safe, baths, broadband internet.
This Resort hotel offers recreational activities including - seasonal swimming pool, spa pool, sauna and gymnasium. The hotel also offers complimentary car parking.
Guest services include Guests computers, WIFI in Lobby, conference centre, guest laundry, drycleaning.
Rises Restaurant offers a sumptuous daily full buffet breakfast every day.
Sunset dining in Vista is with its floor to ceiling windows offers spectacular views with menus featuring the best of Central Otago's produce and wines overlooking the Lake Wakatipu and Remarkable's Mountains.
Whatever your reason for visiting this spectacular destination, let Mercure Queenstown Resort ensure you have a truly remarkable stay.
PARKING: Complimentary car parking is included for all inhouse guests.
- Best in District 2013
- Best in Region 2013
- Platinum Property 2013
- 24 Hour Reception
- 3.5 Stars
- Bar
- Breakfasts
- Business Centre
- Cafe/Restaurant
- Check-in Time: 2:00pm
- Check-out Time: 11:00am
- Clothes Dryer
- Conference Room
- Dining Room
- Eftpos
- Fax
- Fridge/Freezer
- Guest Laundry
- Gymnasium
- High Speed wireless internet
- Highchair
- Internet Access
- Laundry Service
- Lounge Area with Fireplace
- Luggage Storage
- Non Smoking
- Parking - Off street
- Photocopier
- Sauna
- Serviced Rooms Daily
- Ski Storage Area
- Sky TV
- Spa
- Swimming Pool
- Weddings
- Wheelchair Access
Mercure Queenstown Resort
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Got really good dea. Would want to come back again. 5ARTI BAKSHI - Jun 18, 2013 Travelbug verified review
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Thank you very much for your positive feedback - keep a eye out for our great Winter deals and come back soon, Michelle Dent, Mercure QueenstownMercure Queenstown Resort
Mercure Queenstown Resort
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We stayed 3 nights and had awesome time staying at this hotel! very nice views and great location away from the town centre. People who like central location may not like this hotels location. Our check-in experience was fantastic. Hiro, the manager on duty was very helpful with our request to change rooms. All staff were very friendly. Rooms have good centralized heating in place. Reservations at the hotel could be careful with spelling their customer names correct! although something very insignificant to be noticed while on a holiday, its not very pleasant to see your name spelt incorrectly. .
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Thank you very much for your review, I do apologise for the incorrect spelling of your name, we will certainly take careful attention to this in the future. We are happy you enjoyed your stay overall and Hiro gave you great service and attended to your room move requirement promptly. We hope to see you return to us for another stay in Queenstown in the future, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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We did the mystery 3.5* deal and stayed 2 nights for $119p/n including dinner for 2. We brought our 2 kids with us, and they stayed for free. When we checked-in i asked whether the meals are suitable for people with allergies, which he assured me they would be. Unfortunately there was nothing that my son could eat on the first night (he has egg, nut and dairy allergy), in the end the chef cooked up breakfast sausages and hot chips for him. The 2nd day the staff allowed us to trade-in our 2nd nights 2-free meals for free breakfast for the four of us, which was brilliant. The bathroom was dated and rough in more ways than one, but the beds were comfortable. We didn't get to see the beautiful views due to the weather outside (torrential down pour our whole stay), but that's not the fault of the hotel. The staff were friendly. In future we would probably choose 2 separate rooms and pay a bit more, as it's a squish sharing 1 room with 2 adults/2 kids (but fine if you stay 1 night).
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Thank you for your review. Im glad you enjoyed such a fantastic value for money Autumn special for your family. We hope to see you again hopefully next time with less rainy weather! Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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Lovely clean room with amazing views. Helpful & friendly staff, lovely dinner & breakfast. Will be back (i hope).
Mercure Queenstown Resort
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Fantastic accommodation, very comfortable with stunning lake views. Amazing food and very professional staff. Would definitely go back to stay again.
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Dear Ann, Thank you for your review. We are thrilled you enjoyed our great hospitality and location, We look forward to welcoming you back soon, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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Lovely staff, great views, meals were a bit small.
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Dear Andrew, Thank you for your review. We have passed on your feedback regarding your meal to our Chef. We hope you visit us again soon, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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Great value for money. Views were absolutely stunning, breakfast variety was good, staff were excellent. .
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Thank you so much for your wonderful review - we are thrilled you enjoyed our hotel and hope you may stay again soon, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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Lovely views of the lake. Huge breakfast and great gym. Also great having plenty of parking available.
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Dear Joanne, Thank you for your lovely review. We are happy you enjoyed one of the great facilities here at Mercure with our well equipped gym overlooking over the lake and mountains- and our parking is FREE! We hope you visit us again soon, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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Enjoyed our stay. Better hotel than we had expected for the price so good value there. Meals were lovely but could have been a fraction larger, but we certainly would eat at the restaurant again.
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Dear Carol, Thank you for your review. We do apologise you felt your meal was not large enough. I have passed you comments onto our Chef. We are happy that you have enjoyed your stay overall and felt you received great value for money. We hope you visit us again soon, Michelle Dent, Mercure Queenstown Resort
Mercure Queenstown Resort
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We enjoyed our stay but felt a bit pressured to upgrade our room.. We did upgrade but i feel we would have been just as well off in our original booked room. Bathroom very old and tatty..carpet dirty..needed a good lux..furniture very tatty as well..beautiful views.. Great bar.. Fabulous staff...
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Dear Judy, Thank you for your review. We do apologise you felt pressured to upgrade your room this is certainly not our intention. We do always encourage our guests to experience our Lake View rooms to enhance their experience. We acknowledged your feedback regarding the luxing and want to ensure you this is not our usual standard that you have encountered on this occasion. We hope you visit us again soon, Michelle Dent, Mercure Queenstown Resort
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