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Quality Inn on Fenton
94%
63 user reviews
10
Photo of - Quality Inn on Fenton
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A warm welcome that's worth checking into! The Quality Inn on Fenton hotel is one of the closest hotels to the central business district, with Rotorua's best restaurants, attractions and shopping within easy walking distance.
We offer 54 guest rooms, all air-conditioned with internal/lift access and keycard security locks. Choose either studio rooms, or suites featuring kitchen facilities and separate bedroom. Rooms with king-size beds and spa baths are available.
Nearby attractions include Polynesian Spa, Government Gardens, Rotorua Museum plus we are close to the Energy Events Centre and the Convention Centre.
-HEATED Outdoor Swimming Pool
-Spa Pool
-Fitness Room
-Guest Laundry
-Business Services, Drycleaning etc.
-Drink & Snack vending machine
-NEW! Highspeed wireless internet in all guest rooms
-Internet Kiosk
-Free Parking
-100% Non-smoking Hotel
- Gold Property 2012
- Platinum Property 2011
- 24 Hour Reception
- 3.5 Stars
- Air Conditioning
- Breakfasts
- Business Centre
- Check-in Time: 2:00pm
- Check-out Time: 11:00am
- Eftpos
- Fax
- Fridge/Freezer
- Function Room
- Guest Laundry
- Gymnasium
- Heated Pool
- High Speed wireless internet
- Highchair
- Internet Access
- Laundry Facilities
- Lounge Area with Fireplace
- Non Smoking
- Parking - Off street
- Photocopier
- Serviced Rooms Daily
- Shower Facilities
- Sky TV
- Spa
- Swimming Pool
- Toilet Facilities
- Wheelchair Access
Quality Inn on Fenton
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Enjoyed our stay. 3TRUDI BARTHOLOMEW - Mar 18, 2013 Travelbug verified review
Quality Inn on Fenton
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1) would be reluctant to stay if i had to sleep on the divan bed again - was the most uncomfortable bed i have ever slept in. 2) i had to beg for a remote switch to operate the air conditioning unit 3) we booked under the family package through trademe which quotes a daily rate including tickets to various local attractions. What is not made clear in the advertising is the tickets to local attractions are only a - one off - if you stay 1 day you get the tickets, and eg you stayed 10 days you would still only get one lot of tickets, and the advertising does not read that way. 4) found the reception staff to be unfriendly.
Quality Inn on Fenton
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Great location and a lovely modern room. Staff were also very friendly and helpful. Thank you!.
Quality Inn on Fenton
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Excellent value comfortable room and a good breakfast at very reasonable price. My only gripe is that the pool was cloudy and appeared to need attention, but it was a hot day and i had a swim anyway. The spa looked a bit sorry too. I would definitely stay there again.
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Thank you for your feedback. We did find the pool to be in quick need of attention and actually had it unavailable on that Monday for 24hours to chemically treat it. I'm glad to see you will be staying with us again.
Quality Inn on Fenton
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Quite nice
Quality Inn on Fenton
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good location, very efficient and convenient booking, friendly staff... However, the room wasn't in a perfectly clean condition (bathroom, dusty carpet, especially shares were so dusty). Bed wasn't very comfortable. I was surprised that bed covering didn't have any duvet... Overall, it wasn't our best experience. Also we stayed at delux room, which unfortunately i don't think worth the price we paid.
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Thank you for your feedback. I am disappointed to hear about your experience. We aim to have high standards especially in the cleaning of the rooms - I will follow this up with the Head housekeeper. I apologize for the inconvenience. Sharlene Herbig General Manager
Quality Inn on Fenton
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Very confortable good service will stay again.
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Thank you very much for your comment.
Quality Inn on Fenton
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Exceeded expectations, will defiantly stay again.
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Thank you for your comment. We are glad you enjoyed your stay and we look forward to having you stay with the Quailty Inn Rotorua in the future.
Quality Inn on Fenton
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Reservation and voucher system all very efficient. The only thing that would have added to our experience is if the pre-booking information included more information about The Luge, specifically how many rides the voucher entitled us to. Also, the 1 brm suite we had included a queen and double bed (which was stated in the pre-booking information). Given this was a family package for 2 adults and 2 children, I would have thought a queen + 2 single beds makes more sense.....?
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Thank you for your comment. In regards to the bedding configuration unfortunately we do not have suites that consist of 2 single beds but we do have a rollaway bed for $20 that can be put into the room if sharing the sofa bed was not comfortable. I will also look into supplying more info regarding what is included in the packages through this website. I appreciate your suggestions and I hope you will stay with Quality Inn Rotorua again in the future.
Quality Inn on Fenton
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Apart from the bath plug not fitting correctly and the water draining out mid spa bath, our stay at the Quality Inn was great. The bed was extremely comfortable and the coffee was really nice. The service desk attendants were very approachable and the overall decor was welcoming.
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