Copthorne Hotel and Resort Solway Park Wairarapa

Copthorne Hotel and Resort Solway Park Wairarapa 246 High Street South, Solway , Masterton view on map
Copthorne Hotel and Resort Solway Park Wairarapa
  • Great place to stay. 5
    SHARON ILLINGWORTH - Jul 24, 2016 (Stayed Jul 2016) Travelbug verified review
  • Thank you, Sharon, for taking the time to write your feedback we appreciate it. We look forward having you stay with us soon.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Excellent accommodation and food was brilliant 5
    EDDIE MCQUILLAN - Jul 11, 2016 (Stayed Jul 2016) Travelbug verified review
  • Hi Eddie, Thank you so much for taking the time to place your feedback we are pleased to know all your expectations were met. We look forward having you back to stay with us.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Great 4
    YVETTE ELLISTON - Jul 1, 2016 (Stayed Jun 2016) Travelbug verified review
  • Hi Yvette, Thank you so much for taking the time to place your feedback we are pleased to know you enjoyed your stay. We look forward having you back to stay with us.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Exactly what was required for an overnight stay for 4 persons. Comfortable beds and good shower etc. Much better than a motel when cooking facilities not required. 5
    ALAN GAWITH - May 18, 2016 (Stayed May 2016) Travelbug verified review
  • Hi Alan, Thank you so much for taking the time to place your feedback we are pleased to know all your expectations were met. We look forward having you back to stay with us.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • We really enjoyed our stay. Comfy beds, excellent facilities for families - we loved both the pools, enjoyed the trampoline, driving range & the buffet breakfast too! we can't wait to come stay again :-). 5
    COURTNEY CHALMERS - Apr 10, 2015 (Stayed Apr 2015) Travelbug verified review
  • Hi Courtney, Thank you for the great review. We are pleased you had a relaxing stay with your family and had the opportunity to use the facilities and enjoy breakfast. We hope you will come and stay again in the future. With regards Jerry Crump, General Manager
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Thanks for the lovely stay. Would recommend that bathroom cleaning was a bit better as while in the bath i was able to see mould in cracks of tiles and around shower door. Staff very nice room lovely and warm. Thanks for the stay. . 5
    JOHNANDBRONWYN YARRALL - Mar 26, 2015 (Stayed Mar 2015) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Excellent family stay will definitely be staying again!!. 5
    MR & MRS MAGUIRE - Oct 2, 2014 (Stayed Sep 2014) Travelbug verified review
  • Hi Mr and Mrs Maguire, Thank you for your positive feedback. We are pleased you enjoyed your stay and look forward to seeing your family again in the future. With regards Jerry Crump, General Manager
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Great hotel, i really enjoyed my stay. Great rooms with feeling of abundance and luxury. Great and friendly staff was noticeable also. 5
    ZVONE VODNIK - Aug 6, 2014 (Stayed Jul 2014) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Lovley room, excellent food,friendly staff, also swimming pool and jacuzzi a bonus will recommend this hotel to others. 5
    LESLEY TURNBULL - Apr 3, 2014 (Stayed Mar 2014) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Good value.catered very well for our reunion and nice and relaxed about the bar breakfast plus good value.im coming back. 5
    NICHOLAS HUMPHRIES - Mar 27, 2014 (Stayed Mar 2014) Travelbug verified review
  • Hi Nicholas, Thank you for your great review and positive feedback. We are pleased you enjoyed your stay and found the atmosphere relaxed and the hotel good value. We look forward to having you stay again in the future. With regards Jerry Crump, General Manager.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Our 1 night stay at copthorne solway park was enjoyable. Good beds and a clean room, however had to step over/into bath for shower, not used to that. Also couldn't get heatpump to change temp. Had it up to full reading 31 but not warm air. Our only dissapointment. Good breakfast, plenty of choise. 5
    MICHAEL RODGERS - Mar 3, 2014 (Stayed Feb 2014) Travelbug verified review
  • Hi Michael, Thank you for your positive review. We are pleased you had an enjoyable stay and found the selection at breakfast to your liking. I will have housekeeping look into the issue with the heat pump and we hope you will come and stay again in the future. With regards Jerry Crump, General Manager.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Lovely 4 star spacious 2 bed suite and very spotless, nicely appointed bathroom with neat folding glass door shower on the bath, instead of the usual flappy shower curtain... Booked for 6.30 pm dinner in the grill restaurant, didn't have light meals, (had a big lunch) so ordered from starter menu and finished with a yummy crème brulee by 8.30pm. Slow kitchen service, starter arrived 7.20pm,ordered dessert (after 1st course plates removed) which arrived 8.10pm. Restaurant/kitchen wasn't very busy apart from a large group which arrived about 7pm there for a private buffet (all prepared prior/ waiting on far table). We noticed one couple came in just after us, who like us watched the buffet group eating away while we waited and waited. They threw their napkins on the table got up and walked out!. Consider 2 hours is pretty slow service for a simple two course meal, must be the slow relaxed country style with just one chef on saturday duty. The 'grill ' hype was a real let down . 5
    DIANE CHIN - Feb 5, 2014 (Stayed Jan 2014) Travelbug verified review
  • Hi Diane, Thank you for your positive rating. We are pleased you enjoyed your room and stay. We are disappointed The Grill service was not to our usual high standard and the Food & Beverage Manager has been notified of your concerns. We hope you will come and stay again in the future. With regards Jerry Crump, General Manager.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Had a great stay at copthorne solway park wairarapa. Great room and facilities. The room was very clean and the food at the cafe was excellent. The service was also good. The one downside was that the mini-gym only had one treadmill and it was being used both mornings when i wanted it. Not a big deal as a run around the grounds was lovely. Will definitely return. . 5
    Jack Prichard - Jan 14, 2014 (Stayed Jan 2014) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • We had a great 2 night stay at solway park. The room was lovely, well appointed and clean and staff very helpful at check-in and throughout our stay. My friend had a session in the private spa, but found the water not hot enough and temperature could not be varied by her. Didn't try the restaurant, but food at the cafe was of a good standard. Thought it great value for money and am returning with the family next weekend to see the circus. Great facilities for children too!. 5
    MARGARET BRUCE - Oct 26, 2013 (Stayed Oct 2013) Travelbug verified review
  • Hi Margaret, Thank you for your great feedback. We will pass your comment onto our maintenance manager about the spa temperature. Thank you for planning another stay and we hope you have a great weekend and enjoy the circus. With regards Jerry Crump, General Manager
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • We really enjoyed our two nights at the copthorne hotel. Very comfortable room and wonderful facilities. Enjoyed the dinner at the restaurant. Only we could complain that the indoor hot tub's water was not hot. Will return in the furture. 5
    Joyce WANG - Oct 8, 2013 (Stayed Sep 2013) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Clean, neat and tidy friendly staff only complaint was when we dined at the restaurant it took an hour for our meals to come out!. 5
    HALLETT GRIFFIN - Aug 9, 2013 (Stayed Aug 2013) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Enjoyed our night at the copthorne hotel solway park. Had a nice room. Nice to be provided with slippers and a robe. Nigel and donna george. 5
    NIGEL GEORGE - Jul 27, 2013 (Stayed Jul 2013) Travelbug verified review
  • Hi Nigel Thank you for your positive review. We are pleased you enjoyed your stay and hope you will come again in the future. With regards Jerry Crump, General Manager
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • We enjoyed our stay, the pool, and gym. Better still to get it at a special rate especially as we are grandparents who make the long trip to masterton about 3x a year and family live in a small place with no room for us necessitating the extra expense of accommodation. Thanks solway please keep the special rates going!. 5
    KELVIN & JAN TRIM - Jun 28, 2013 (Stayed Jun 2013) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • I enjoyed my night at the copthorne hotel solway park. Friendly staff, nice room, good food. Can't get better than that. Dean. 5
    DEAN GREEN - Jun 15, 2013 (Stayed Jun 2013) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • We got a good deal though travelbug and had a lovely night away. Enjoyed the indoor pool and hot tub and the friendly staff. Went to the other restaurant on the site and had a surprisingly good meal.. Surprising because the ribeye steak was as good any expensive restaurant and the "spring roll" type of dessert was outstanding. Hotel staff all very helpful, beds comfortable and everything clean. 5
    ELEANOR SMITH - Apr 6, 2013 (Stayed Mar 2013) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Thumbs up for beautifully clean room but despite renovation shower door did not close properly, leaking water everywhere, hair dryer did not work and fridge was so laden with drinks impossible to even put a bottle of water in there without removing about 8 bottles. Found it hard to believe that on a long holiday weekend with visitors from all over the place for airshow that in the main restaurant we had to order by nine or miss out. Five people dined and we all found nothing spectacular about the main meal especially as it was quite costly. Also often found reception short staffed. It is my second stay here unfortunately for the price i would not be keen to return. 1
    KAREN LANGRIDGE - Jan 25, 2013 (Stayed Jan 2013) Travelbug verified review
  • Dear Karen We are very disappointed you did not enjoy your stay at the hotel. It is our goal to provide the best local produce, cooked and presented to a high standard in The Grill at Solway Park and I have passed on your comments to the Executive Chef and Food & Beverage Manager. In regards to your comments regarding the room these are currently being addressed by our Maintenance Manager. We take all customer feedback very seriously and would like the opportunity to discuss this further so please do not hesitate to contact me on jerry@solway.co.nz. With regards Jerry Crump, General Manager.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • We booked the 'bed and breakfast' deal, which for only $5 more per night entitled us to a full cooked breakfast each morning. We couldn't fault the hotel. Our room was immaculately clean, we could park right outside, and it provided us with a comfortable stay for our 3 nights. We had a superb dinner in The Grill, their main diningroom, on two of these nights - and the food was not only beautifully presented and cooked, the emphasis was on locally sourced ingredients. If what you wanted was a cheap noshup, then go elsewhere - Masterton like most other towns have other options. But this indicated they had a great chef behind the scenes. We went on the recommendation of several friends, and weren't disappointed, and we wouldn't hesitate to recommend the Solway Park to others. Plenty to do on site for families of all ages as well. 5
    JANET MCFADDEN - Apr 13, 2012 (Stayed Apr 2012) Travelbug verified review
  • Thanks Janet We're thrilled you enjoyed your stay so much and that you enjoyed our restaurant - we do indeed pride ourselves on showcasing the best of Wairarapa's fantastic produce.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Expensive for what we got, better off getting a B&B 1
    ALED EVANS - Mar 24, 2012 (Stayed Mar 2012) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Rooms nicely renovated but unfortunately smoke tainted with a bucket of cigarete butts at door. Previous occupiers milk still in fridge - not cleaned out? Staff very helpful in rectifying. Dining room expensive but Cobb & Co across the way a good option 5
    GEORGE DENNISON - Jun 24, 2011 (Stayed Jun 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • First time to your town very well done !!!the best way to book a Hotel 5
    GERAD VAN-DER VLERK - Jun 13, 2011 (Stayed Jun 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Convenient and easy accommodation for a stay in the Waiarapa. Would stay again. Thanks 5
    ROBYN ARTHUR - Jun 10, 2011 (Stayed Jun 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Awesome room . great shower.Staff friendly , good selection of food at breakfast.Will go back . 5
    STEPHEN SOUTHEY - Apr 30, 2011 (Stayed Apr 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • I stay 3-5 times a year at the Copthorne and have always been happy with the cleanliness and service. As usually Easter weekend this year was the same. Great buffet breakfast. The only thing I would say but it seems to be more other patrons not the actual place itselfs. In the mornings 6.30am I heard kids running up the corridor screaming then a car show that was on, at 7.00am two MG's in the room either side of me decided to warm their cars up. Each time I have stayed here I have failed to have a sleep in. So definitly more of a family friendly place. 5
    Michelle Turney-Mitchell - Apr 29, 2011 (Stayed Apr 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Short Overnight Stay but a nice place. Rooms are recently renovated and large and hotel has many good amenities including restaurant and swimming pool. Nice outdoor area with table provided. Beds need upgrading and very noisy hallway in the morning due to children running and playing. Not good if you want to sleep in! 5
    STEVE WELLER - Jan 13, 2011 (Stayed Jan 2011) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Room was clean, well appointed and made for a comfortable stay. There was a good choice of breakfast options and ample car parking. Reception staff were friendly and happy to offer advice on local directions/attractions. Would recommend. 5
    Stuart Moore - Dec 23, 2010 (Stayed Dec 2010) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Lovely room and very nice place with friendly staff, will stay again. 5
    Sandra Marsden - Nov 12, 2010 (Stayed Nov 2010) Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • We booked the Solway's Bed & Breakfast Package for a 2 night stay, the facilities are amazing, the breakfast was divine, but most importantly the service we received from all the Staff was exceptional!! Thank you!! To get GOOD Customer Service in today's society is rare to be treated to 2 days of EXCELLENT Customer Service from all the Staff is Unheard of. We highly recommend The Copthorne Hotel and Resort Solway Park Masterton to anyone that wants a place to stay that offers you this Exceptional Customer Service. 5
    Mandy Parkinson - Nov 29, 2009 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • We grabbed the 2 night winter warmer deal, Fantastic Value!. Did the maths and we recieved an additional $111.00 in Breakfast's and drinks thrown in!. Been here a few times now and love the service , massive SIZE of the place and endless list of things to do (Indoor pool , outdoor pool , spa pool , golf range , pool table , bottle store etc etc...). I can absolutely recommend the Copthorne Solway, maybe they could offer a hot deal on a one week stay? :) 5
    G Garrow - Jun 11, 2009 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • My daughter and I stayed for the winter warm up deal, we only booked and paid on line 2-3 hours before going. I was understanding when asked to pay when we got there I explained that we had booked on line. Thinking maybe it was just to make sure it was us I taking the room silly me then repayed for room even when she had looked on screen to check. Lucky before leaving from our break one of the staff saw the payment was made two times. Also when we arrived I asked about free drinks that were advertised was told know we don't,(in cool tones) so we didn't get them!She then said heres breakfast passes for one morning I had to explain that the deal is two nights she didn't know that either. The food was the best, the women serving were lovely, Im not sure what the pool was like because children were having swimming lessons every time we went for a swim. Other then that things were ok. 1
    Rhonda Mear - May 27, 2009 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • The hotel itself rooms and bathroom etc were above average but the restaurant food and service was well below par. It is advertised as the top restaurant in the area but this did not prove to be the case. 1
    Jan McNally - Jan 27, 2009 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Very nice room, extremely clean and well-kept, nice to be able to park directly outside. Good value for money. 5
    Kim Weber-Swain - Dec 22, 2008 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • Well appointed modern rooms. The place to stay in Masterton! Great, pleasant service. 5
    Marcus Lund - Dec 8, 2008 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
  • The recently renovated rooms make this a very comfortable stay. Also happy with quiet location and helpful and friendly staff. Thanks. 5
    Megan Farr - Nov 17, 2008 Travelbug verified review
Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • The restaurant was great, both for breakfast and dinner. Superbly cooked meals in lovely surroundings, with good service and a great wine list to go with it. The room was much more disappointing. Tired decor, broken bed and a less-than-clean bathroom - not great. In fairness, the rooms are in the process of getting a complete renovation, and if they are put up to the standard of the rest of the hotel, I'd be highly recommending The Solway for future stays. 5
    Saville Sue - Aug 25, 2008 Travelbug verified review
  • Hi Sue - yes, the rooms will be completely refurbished by the end of September, and thank you for your comments. Should you wish to review the new rooms, please contact me directly to arrange a discounted voucher. Kind regards, Alex Beijen, Sales Manager.
    Copthorne Hotel and Resort Solway Park Wairarapa
Copthorne Hotel and Resort Solway Park Wairarapa
  • Nice accommodation with good bar and restaurant facilities. Room was in need of renovation 5
    David Squires - Feb 12, 2008 Travelbug verified review

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