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Our support team works 9am-5pm, 7 days per week. If you have an urgent question regarding an existing booking outside of these hours, you should contact the accommodation provider directly on the phone number shown on your confirmation email or voucher.

Problems or questions? You might want to check out our help section or contact us on NZ freephone 0800 885 284. For all other enquiries please use the online form below.

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