Riverbug

Client Cancellation Policy

Client cancellation within 24 hours from the tour departure will incur a 100% cancellation fee. All other client cancellations will incur a 20% administration fee.

There will be no refund on any portion or part of a guided trip once the trip has departed. Client 'no-shows' who fail to notify cancellation will not receive a refund.
Riverbug.nz reserve the right to cancel or amend any tour for any reason within or beyond our control. In the case that riverbug.nz cancels a tour, clients will be offered a full refund, credit, or rescheduling of the activity.