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We're proudly New Zealand owned and operated, and we're here for you.

Our support team works 9am-5pm, Monday through Friday

If you have an urgent question regarding an existing booking outside of these hours, you should contact the accommodation provider directly on the phone number shown on your confirmation email or voucher.

NZ Freephone

0800 885 284

Email Address

Support Hours

Monday - Friday: 9am - 5pm

Travel Bug

Level 1 Reid House
114 Alexandra Street, Hamilton,
New Zealand

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