Hotel Grand Chancellor Auckland City

Hotel Grand Chancellor Auckland City 1 Hobson Street, Auckland view on map
Hotel Grand Chancellor Auckland City
  • This was the last night of my holiday, son instead of a dorm in a hostel I chose a big bed, space to sort out my stuff, luxury and a top location. And that was exactly what I got. The lady at the iSite understood what I wanted and this was the first choice... happy days. 5
    MARTIJN WESTDIJK - Apr 14, 2018 (Stayed Apr 2018) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Top location - friendly staff - clean room. No complaints. Would stay again and recommend. 5
    GLENYS HICKTON - Oct 31, 2015 (Stayed Oct 2015) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Came up to do the marathon. Really good location for this. Very handy to the ferry and the waterfront. The room was good. Clean and tidy. Would be happy to stay again. 5
    STEVE FRANKLIN - Nov 13, 2014 (Stayed Nov 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Bit worn but okroom, was clean and had a kitchen which was nice. . 5
    RICKY WATSON - Nov 4, 2014 (Stayed Oct 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Helpful staff, a bit worn, but would stay again. A extra couple of towels would have been nice. . 5
    SUE STEVEN - Sep 28, 2014 (Stayed Sep 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Great stay, clean room. Overall, it was good, however there were few walls and areas around the building that were in need of repair, repainting or general touching up which lead to me questioning the 4.5 star status of the place. Either way, it was good value for money. Cheers. 5
    CALLUM ARMSTRONG - Jul 4, 2014 (Stayed Jun 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Great location.lee on reception is extremely helpful.great pool complex.would definitely stay again. 5
    PHILIPPA WHITE - Jun 25, 2014 (Stayed Jun 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Great hotel! loved the pool area and the room was perfect for us (young couple) for one nights stay. Would recommend this hotel for anyone!. 5
    DANIEL WHITE - May 6, 2014 (Stayed Apr 2014) Travelbug verified review
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Fantastic stay. Really loved our room. Loved the balcony. Shame the pool complex was not usable. But happy with everything else!!. 5
    SARAH BEAUMONT - Nov 16, 2013 (Stayed Nov 2013) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Handy location,have no complaints,parking fees a bit steep,would stay there again. 5
    GERRY RADT - Oct 5, 2013 (Stayed Sep 2013) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • We had a nice stay over the weekend ,every one was very helpful, was a bit worn out and dated in places . But we had a great holiday great handy location and would be happy to stay again. 5
    lisa brownlee - Sep 17, 2013 (Stayed Sep 2013) Travelbug verified review
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Non existent cust service, blatant lying etc. We booked the deluxe 2 bedroom 3 weeks in advance, which clearly says its on higher floors (other websites like wotif says 13th floor and higher) but we were given a room on the 10th floor that looked nothing like the pictures and was tiny. It was indeed a standard 2 bedroom. Having gone back down to confirm it was the right room, the front desk clerk blatantly lied saying that room was the deluxe room that we had paid for. The attitude by the staff was that of total disregard and "oh well too bad" kind of thing from the outset, referring us to the people we booked through. It took an email to travelbug who sorted this out after the fact, and organised a refund as they also confirmed it was the wrong room. If the staff on the day were quick to admit and apologize for the mistake booking, this would have sufficed, but the fact they blatantly, knowingly tried to deceive us is a big thumbs down from us. Will not go back to this place. 1
    DAVID LEE - Jul 2, 2013 (Stayed Jun 2013) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very friendly and helpful staff at reception. . 5
    CATHERINE SMITH - Jan 17, 2013 (Stayed Jan 2013) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Was very disappointed at first. When we went into our room, the smell of chemicals was so strong it started to give us headaches, even after having door open for about 15 minutes it was still really bad. We also noticed a lot of mold around the door frames which was very surprising to find in a hotel of this standard. My husband told reception, who were very surprised to hear about the mold. They moved us to another room which was excellent, no complaints about that room at all. Car parking was a bit of a pain in their car park but i guess you get that at inner city hotels. Overall, happy with the hotel. 5
    JODIE POWDRILL - Sep 14, 2012 (Stayed Sep 2012) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very enjoyable stay. Staff very friendly and helpful. Would stay again. Beds very comfy. 5
    MANDY BRITTAIN - Sep 12, 2012 (Stayed Sep 2012) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very pleased but thought pool could be cleaner on sides of pool. Otherwise, handy to all facilities, very comfortable, would come again. 5
    KEVIN - Feb 26, 2012 (Stayed Feb 2012) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Second visit to this hotel. First stay was good,payed extra for harbour view(13th floor)full picture window nice room. Asked for this floor/room etc 6 weeks in advance! Got to hotel and room given on 11th floor you only could see harbour if you stood up all the time,crap TV,smaller room,only one couch,no coffee table,smaller bathroom!Went and complained,only to be told room booked for month-not offered another room or compensation!Will not use this hotel again due to the lack of communication, also always seem to be problems at reception when passing thru. 1
    IAN DENNESS - Feb 4, 2012 (Stayed Jan 2012) Travelbug verified review
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Good Location, close to bars and restaurants - The room we had was a studio room on second floor, noisy at night and it was quite small with low ceilings.. would upgrade next time to a better room. Otherwise was a good stay and would stay again because of how close to the Viaduct. 5
    Sam - Aug 25, 2011 (Stayed Aug 2011) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Room was clean, bed comfy etc. Would like to have had a quick "do you know how to use the key card?" as i didn't and took a while to figure it out. Also think a price list of what was included in the minibar would be good as my daughter snaffled what turned out to be a very expensive packet of chippies before i could stop her, as they looked to be complimentary sitting in a basket by the teabag stand. Other than that though the hotel is nice and central and we enjoyed our stay. Would stay again! 5
    NICOLE OLDHAM - Jul 11, 2011 (Stayed Jul 2011) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Wonderful staff, and well worth the money. We will certainly be back. 5
    JOSEPHINE TRICKER - Jun 16, 2011 (Stayed Jun 2011) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Im not one to complain. I have been here 3days. There is no air and i feel i am going to sufercate, I have offered to do the food shopping for them as they had only half of the menu available . The beds are wonderful but the the pillows are great if your a giant, also some of the food that they DO HAVE AVAILABLE would be great if your a "ant". Its not what they can do for the customer its how much they can make from you. Im very disappointed. I much prefer SKYCITY HOTEL! p.s dont ask for a tiny cup of sugar they charge you $3.50 !!!!!!! should be free dont ya think when your paying a very very good price for a room thats not even worth it. Dont be fooled by the photos. 1
    DISSAPOINTED - May 14, 2011 (Stayed May 2011) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Thank you. We enjoyed the view over rhw harbour and the wonderful evening meal in your restaurant. 5
    CHERRYL EDEN - May 14, 2011 (Stayed May 2011) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • This was a nice hotel - climate-control inside the room, bathtub, clean and roomy enough, in a good location with decent staff. I'd stay there again. 5
    JULIE COOK - Dec 23, 2010 (Stayed Dec 2010) Travelbug verified review
  • Thank you for the positive feedback and we will love to have you back.
    Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Good location, good clean room. Good spa, sauna and pool. Parked outside front door for $10 a night. Difficult to get to the hotel at first as it is on a one way system so there were a few trips around the block! $99 a night deal - cant go wrong. Mike 5
    Michael Gott - Oct 13, 2010 (Stayed Oct 2010) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very good place to stay. The team was very helpful and the meals where great. Dollar value was great for Auckland City and would advise people to stay there. I have re-booked for labour weekend and will say again they where very helpful. For business I will be staying here and thank you for a great the time and most of all your team was great to deal with. 5
    Robert Johnstone - Jun 30, 2010 (Stayed Jun 2010) Travelbug verified review
  • Thank you very much for the positive feedback and we would love to have you come back and stay with us again.
    Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Happy to recommend. Great location for the price room was very clean and tidy. 5
    Grace - Jun 24, 2010 (Stayed Jun 2010) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very clean and helpful staff. Good location and didn't hear any street noise! only gripe would be the TV channels all mucked up and not a great selection. Good value for money! 5
    jeff taylor - Jun 16, 2010 (Stayed Jun 2010) Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Great situation in auckland city - great price - nice friendly staff - our room was clean and comfy - would recommend to others - thanks 5
    David Reesby - May 27, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Hotel clean and easy walking distance into town. Good under ground car park. Staff in general we good. The room was fine although I did think that the bathroom was a little dated, shower over the bath, I would have preferred a free standing shower, also the toilet holder did come off in my hand. But it is definitely value for money, would happily stay again. 5
    Andrew Scott - May 17, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Our first impression was of the staff, the girl behind the desk did not look up from what she was doing or greet us, in fact she look like she couldnt be bothered. The room was fine, large and clean, although carpets needed attention. The staff were my main problem, on going to our floor in the lift a staff member pushed in front of us to get into the lift and closed the door, we stood there looking bemused. I would recommend the hotel to families on a budget, as its extremley noisy at night but with young children it would be reasonable with space. I personally would not go again for a couples night in the city. So if it wasnt for the staff, with exception of the gentleman that parked our car ( he was great) I would recommend this hotel for families only. Maybe something a little more special for couples. 5
    Nicola Gillson - May 13, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • First impressions weren't great as we opened the door to our room as we were greeted by a smell of stale cigarette smoke - we checked in at 1am and were too tired to complain so we let this one slip. Everything else was in order, we would stay there again. It was great to be able to park just outside the front doors for half the price of the underground carpark though! 5
    Stuart Pigneguy - May 12, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Really enjoyed our stay. Great central location and great rooms with everything you need. 5
    M Smith - May 12, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Clean, and nice hotel! value for money! 5
    Kevin Wang - May 8, 2010 Travelbug verified review
  • Hi Kevin Thank you for your compliment. Looking forword seeing you again in the near future. Kind regards, LEO
    Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City
  • Probably the best hotel we have stayed at in Auckland, for a great price. Even on level one facing the road street noise wasn't a problem, like everywhere else in the city. Will return to stay here again for sure. 5
    Dan Bisley - May 5, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Very nice place to stay at. Roomy, clean & quiet and nice sea views. Will be back Im sure. 5
    J Howard - Jan 17, 2010 Travelbug verified review
Hotel Grand Chancellor Auckland City
  • Recommended as the room was very clean with a comfortable bed. However the bathroom was very small and I couldn't find a remote for the TV! 5
    Paul Lester - Feb 29, 2008 Travelbug verified review

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